Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,746 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership
View Awards

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,746 reviews

June 16, 2023

Good dealership with Very friendly staff And good collection of cars. Worked with ours timelines More

by VARSHINISAMPATH04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fierros
Report | Print
Jun 16, 2023 -

Garden Grove Kia responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Garden Grove Kia Team

June 16, 2023

Josh is the friendliest salesman, he worked so hard to get me the best deal he could. I came away with a great deal on a great car. More

by JEREMIAH8583
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Jun 16, 2023 -

Garden Grove Kia responded

Hey Jeremiah! Thanks for the awesome review. We're glad to hear that Josh went above and beyond to get you a great deal on your new car. Enjoy hitting the road in style, and don't hesitate to reach out if you need anything else. Drive safely! - The Garden Grove Kia Team

June 15, 2023

Jeffrey was my service advisor, he was prompt, professional and sweet. I was given a Lyft ride home, a discount on my service and professional attention to detail. More

by Valerie Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey at Service Dept.
Report | Print
Jun 16, 2023 -

Garden Grove Kia responded

There is nothing more we love than a happy customer and great feedback, Valerie! We are pleased Jeffrey ensured you had transportation to and from your appointment and that we could offer a discount on your service. Thanks for putting your trust in the team at Garden Grove Kia - drive safely!

June 15, 2023

It's a dealership, they over charge for everything. It's what dealership do. Not sure if it's even wirth buying a new car. You do more maintenance on it then a use car. More

by cerrato.roman06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis form maintenance
Report | Print
Jul 24, 2023 -

Garden Grove Kia responded

We appreciate your feedback. At Garden Grove Kia, we routinely compare our prices to the rest of the market to ensure they are competitive yet fair, and we pride ourselves on offering a great value to our customers. If there is anything further you would like to discuss, I would be glad to take your call. Thank you, Mike Mosier - General Sales Manager - (714) 823-4949

June 15, 2023

Asked to fix damage on vehicle i purchased but got ignored, finance manager disregarding my calls in regards to my loan and deal. Initial visit was fine but the follow up and customer satisfaction is More

by STEVENSILVAN1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Carmona
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul park
Report | Print
Jul 24, 2023 -

Garden Grove Kia responded

Steven, customer service is our top priority so it's very concerning to see that you've had trouble getting in touch with our team after your purchase. I sincerely apologize for any oversight in response on our end, and I think it's best I step in and offer my assistance directly. I will search for your contact information and reach out soon. Thank you, Chad Clarke - Sales Manager - 714-823-4949

June 15, 2023

They are great very attentive, since the moment we arrived it was great, super fast More

by OSWALD2508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
Report | Print
Jun 15, 2023 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are happy to hear your services were completed quickly and to your satisfaction. See you next time!

June 15, 2023

Dealt with Efrain and he was efficient and friendly. Car was serviced in the quoted time. More

by bryan.stern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jun 15, 2023 -

Garden Grove Kia responded

Bryan, we are delighted to hear that you enjoyed working with Efrain! Thank you for choosing Garden Grove Kia!

June 14, 2023

I would recommend Andres and this dealer to anyone. Me and my wife had a great experience working with Andres More

by ADOAN66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres R.
Report | Print
Jun 14, 2023 -

Garden Grove Kia responded

Thank you for reviewing us! We are so glad to hear that Andres delivered such a successful purchase experience. Congratulations to you and your wife on your new vehicle, and we hope to see you again at Garden Grove Kia!

June 14, 2023

They were very friendly and understanding about our situations. The people were patient with us. More

by TALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Reyes, Mia
Report | Print
Jun 14, 2023 -

Garden Grove Kia responded

We are happy to hear from you! Thank you for choosing Garden Grove Kia and for stopping by to leave a review. Safe travels ahead!

June 13, 2023

Wonderful experience. I got everything I wanted. ET provided excellent customer service! He was extremely helpful and easy to work with. More

by Alexandra_nava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Garden Grove Kia responded

Alexandra, it makes us smile to hear that you had a great experience at Garden Grove Kia! Thank you!

1
...
184
185
186
...
375