Garden Grove Kia

Arrived early and had quick check in. Everyone was helpful and courteous. Was in for trailer hitch cable fix which took less then 2 hours Everyone was helpful and courteous. Was in for trailer hitch cable fix which took less then 2 hours More

We’ve had 2 experiences at this Garden Grove service center. The first was horrible with no one getting to us and having to wait 3 hours for an oil change. Made us not want to ever come back. Started dr center. The first was horrible with no one getting to us and having to wait 3 hours for an oil change. Made us not want to ever come back. Started driving further away to avoid this Kia location. Then we had to get a last minute appointment for a recall. Our typical service place was booked so decided to give this one a try again. Glad we did because our experience this time was the complete opposite. Efficient service right away. Attentive and answered all of our questions. May reconsider coming back to this Kia service department in the future instead of driving further away to avoid it. Thank you. More

Saler helped me a lot to be able to buy my favorite car! Thank you so much Thank you so much More

Jeremy is the best. Kept me updated. Customer lounge is comfortable to wait for the car. Great customer service. Friendly staff Kept me updated. Customer lounge is comfortable to wait for the car. Great customer service. Friendly staff More

Me trataron muy bien y con paciencia, el vendedor tuvo una muy buena actitud y conocimiento del producto. una muy buena actitud y conocimiento del producto. More

Andres was very knowledgeable and very patient as he answered our many questions. When we made our choice, we felt he had done his best in helping us select the car if our choice. answered our many questions. When we made our choice, we felt he had done his best in helping us select the car if our choice. More

Bryanna was extremely helpful from the moment that I called in the day before I purchased the car. When I arrived at the next day to test drive the car, she was very pleasant to work with and that's why called in the day before I purchased the car. When I arrived at the next day to test drive the car, she was very pleasant to work with and that's why I ended up buying the car! The dealership was nice and clean and smelled good which is a plus too More

My initial impression from a different advisor discouraged me and I regretted towing my car to Garden Grove Kia. As soon as Luis took over, it was smooth sailing. He was honest, direct and efficie discouraged me and I regretted towing my car to Garden Grove Kia. As soon as Luis took over, it was smooth sailing. He was honest, direct and efficient about length of repairs. That’s all you can ask for, especially in the automotive industry. It’s frustrating when they give you runarounds and avoid the conversation. Overall, Luis is the man here. Thank you Luis and Andrea! More

Jeremy was very nice and kept me informed of what was happening. I waited in the lounge while having work done and it’s clean and nice. happening. I waited in the lounge while having work done and it’s clean and nice. More

Timely repair. Took me away from previous dealerwill consider for more work in the ffuturr. Took me away from previous dealerwill consider for more work in the ffuturr. More