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Garden Grove Kia

Garden Grove, CA

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Employees
Reviews
Vehicles
4.7
3,744 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,744 reviews

May 12, 2023

Clean, and staff was very helpful. Especially Andrew, our sales man by going above and beyond to meet our needs. More

by veronicatran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres
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May 12, 2023 -

Garden Grove Kia responded

Veronica, it is great to hear that Andrew and our team went above and beyond during your sales experience here at Garden Grove Kia. Thank you for taking the time to leave your positive feedback. Safe travels until we see you next time!

May 12, 2023

Quick and easy. Thank you. I appreciate the efficiency, the coffee and the Lyft ride home. More

by fcoronel992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 12, 2023 -

Garden Grove Kia responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

May 11, 2023

I had a wonderful experience as a customer of the service department, I look forward in working with my service advisor Andrea, she is very knowledgeable, helpful ane cares about my needs. I recommend thi More

by JERRY4983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea from service department
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May 11, 2023 -

Garden Grove Kia responded

Thank you for the review, Jerry! We are so glad to hear that you had such a successful service experience working with Andrea and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

May 11, 2023

this dealership of kia is awesome they help you to get the car that you want it and good costumer service skills . More

by philip_alvarado2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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May 11, 2023 -

Garden Grove Kia responded

We really appreciate your kind words about Garden Grove Kia, Philip! We're glad that we could exceed your expectations and assist you with a great car-buying experience. Drive safe!

May 11, 2023

I had Mia help me buy the new 24 Seltos! ! She made me feel comfortable and is part of the reason I bought my car here instead of the other dealerships. Very helpful and took her time to answ More

by SALDANAELVA83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez
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May 11, 2023 -

Garden Grove Kia responded

We appreciate your five-star recommendation of Garden Grove Kia! Our team is delighted to know that Mia provided you with excellent service and a great dealership experience while selecting your new Seltos. We're thrilled to have her on our team and we're grateful for this positive feedback. Enjoy driving your new car!

May 11, 2023

Did an engine cleaning that significantly reduced loss of oil in the vehicle. So far great pay for that. Jeremy was good help in service dept. More

by galamillo15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 12, 2023 -

Garden Grove Kia responded

We're happy to hear about your positive experience with our service. We appreciate you taking the time to share your feedback with us here at Garden Grove Kia. We'll be sure to pass along your kind words to Jeremy in our service department. It was a pleasure assisting you, and we hope to serve you again in the future!

May 11, 2023

Pleasant sales experience with this dealership. Bryanna was easy going, and great to work with. Was able to work out a deal that worked for us, and it didn't take forever. Fantastic purchase experi More

by Mikelee74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryanna Crawford, Kenny Seo
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May 11, 2023 -

Garden Grove Kia responded

This is the kind of feedback we strive for at Garden Grove Kia! We're so glad Bryanna welcomed you with personable service and could help reach a deal that accommodated your needs in a timely manner. Thanks for working with us!

May 11, 2023

Andrea is very knowledgeable, helpful, friendly and cares for my needs as a customer, she makes me feel that I belong and gives me an exquisite experience while my vehicle is serviced or repaired, I am gla More

by JERRY4983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea service department
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May 11, 2023 -

Garden Grove Kia responded

We appreciate your detailed feedback, Jerry! Providing an exceptional customer service experience is one of our top priorities. It's fantastic to hear that Andrea took great care of you and gave you an exquisite experience during your service or repair visit. Thank you for being a loyal Garden Grove Kia customer, and we look forward to serving you for many years to come!

May 10, 2023

The experience was fantastic. The process was made easy and went very smoothly! First class! More

by cschaafsma09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
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May 11, 2023 -

Garden Grove Kia responded

This feedback makes our day! Thank you for working with the Garden Grove Kia team.

May 09, 2023

The service was awesome and the employees were very friendly. I would recommend his dealership to anyone. More

by joannsteinegeweg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Santos, Luis Mendiza
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May 09, 2023 -

Garden Grove Kia responded

Joann, we couldn't be happier to hear how much you enjoyed your experience at Garden Grove Kia! Our team takes pride in being friendly and exemplary service, so thank you for recommending our dealership to others. Please let us know if there's anything else we can do for you in the future!

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