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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,674 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,674 reviews

March 24, 2023

Taking our cars into the dealer for service is kind of like going to the doctor. Not something to be excited about. I have to say that Luis Mendoza makes the experience always better than anticipated. He More

by rmalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza , Assistant Drive Director
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Mar 24, 2023 -

Garden Grove Kia responded

We are happy to see that Luis and the team are going above and beyond to make your experiences great! Thank you so much for supporting Garden Grove Kia and we will see you next time!

March 24, 2023

P r o f e s s i o n a l a n d p r e f e c t More

by DUANWEI800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Garden Grove Kia responded

This is what we strive for at Garden Grove Kia! Thanks for taking the time to leave a 5-star review!

March 24, 2023

Great experience! Friendly staff that was very professional. I will tell my friends where to go for a new or used car. More

by doreen_p_m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Garden Grove Kia responded

Thanks for the great feedback, Doreen! We are here to help with anything down the road!

March 24, 2023

It was easy to work with ggkia. Sales and Finance people are wonderful. they are commendable. More

by ryanz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua, Cesar Hernandez, Kenny Seo- all of them 5 stars
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Mar 24, 2023 -

Garden Grove Kia responded

Thank you for sharing your appreciation for the Garden Grove Kia Team! We're grateful to have earned your confidence and look forward to seeing you again next time. Take care!

March 23, 2023

Luis was great to work with. He's helped me out multiple times with professionalism. More

by CARLYBARR88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 23, 2023 -

Garden Grove Kia responded

Thank you for your continued business with Garden Grove Kia! We agree that Luis is a great team member who always goes above and beyond for his customers. We appreciate you and look forward to working with you again!

March 23, 2023

I don’t wait long when arriving for service. Service representative Efrain is always helpful and understands my requests for service. More

by JACOBMJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain and Angelica in Service dept…5 stars
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Mar 23, 2023 -

Garden Grove Kia responded

We're glad Efrain could deliver an efficient, accommodating, and quality service to your vehicle! We appreciate you and hope to see you again at Garden Grove Kia!

March 23, 2023

Clean and well-staffed with a comfy waiting area for service. The only minus is the loud background music. More

by Helen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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March 22, 2023

They gave me the best deal and we’re great to work with. I would highly recommend Garden Grove Kia. More

by LINDSAYBEAVERS56
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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Mar 22, 2023 -

Garden Grove Kia responded

We really appreciate your recommendation, Lindsay! Thank you for choosing Garden Grove Kia and for sharing your experience with our team. Safe travels ahead!

March 22, 2023

Love coming here for my oil change and other service for my car luis is such a great help walks me thru all my services I recommend this kia More

by jess.perez2589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis mendez
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Mar 23, 2023 -

Garden Grove Kia responded

We're glad Luis was such a great resource for your last visit! Our team does a great job of always providing quality service that is communicative and efficient. We hope to see you again at Garden Grove Kia!

March 22, 2023

Andrea didn’t help us It was a young man but don’t remember his name. He was wonderful !! More

by kris.cadieux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
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Mar 23, 2023 -

Garden Grove Kia responded

Andrea and the team are thrilled to see your glowing review, Kris! Thank you so much for supporting Garden Grove Kia and we will see you next time!

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