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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
Verified Customer
March 29, 2023
I just wanted to take a minute to rate my recent experience at Garden Grove Kia . As you can see I gave it five stars and that’s because Armando made sure the process was very smooth from beginning experience at Garden Grove Kia . As you can see I gave it five stars and that’s because Armando made sure the process was very smooth from beginning to end. He was also very friendly and knowledgeable. Great costumer service overall. More
by kinamor94
Employees Worked With
Armando Anaya
March 29, 2023
My service advisor was really nice and I love that facility is clean and I love the gourmet coffee… Although I always see the popcorn machine empty in the morning :) facility is clean and I love the gourmet coffee… Although I always see the popcorn machine empty in the morning :) More
by lucykaelin
Employees Worked With
Avila. Service advisor
March 29, 2023
His service was very good, very courteous, straight to the point thoughtful. I appreciate it how fast he put me through. the point thoughtful. I appreciate it how fast he put me through. More
by HIEPT2001
March 28, 2023
The garden grove of Kia was absolutely fantastic. Their customer service is out of this world. Buying my first car was a memorable experience with them! Their customer service is out of this world. Buying my first car was a memorable experience with them! More
by Vanessa
Employees Worked With
Elmore
March 28, 2023
I was really disappointed with the deceptive advertising. I purchased used vehicle advertised on carfax. The price of car should include all accessories, since that is the purpose of these no haggle prices I purchased used vehicle advertised on carfax. The price of car should include all accessories, since that is the purpose of these no haggle prices! Once i arrived they insisted on tacking on $1300 of theft security fee. The would not remove the device or the fee. It is very dishonest to advertise a used car price and then force you to pay additional for accessories you didnt ask for or want. Just add it to price that you advertise!!!!! More
by ANA8
Employees Worked With
David
March 28, 2023
Very easy to work with. . we did not have Andrea Biggers.. Javier was our sales rep… He was awesome and stayed in touch, we had ordered a car and it came in sooner than expec . we did not have Andrea Biggers.. Javier was our sales rep… He was awesome and stayed in touch, we had ordered a car and it came in sooner than expected, we were out of town and it was held for us, would definitely recommend this dealership over the bigger KIA stores More
by NANCREES
Employees Worked With
Javier
