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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,949 reviews

June 01, 2023

Very good no hassle. Sam Carmona understood our needs and guided us accordingly. He was very cordial and helpful. A real asset to the dealership. Extremely friendly and More

by MOMIN1947
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Garden Grove Kia responded

We're thrilled to hear that Sam was able to provide a stress-free and pleasant car-buying experience for you at Garden Grove Kia! Thank you for sharing your positive feedback with us. Congratulations on your new ride!

June 01, 2023

Kia garden Grove was excellent with my need and got to purchase a new car with their help Sasha and andrea and Giovanni were excellent Thankyou all . More

by jess49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha, Giovanni
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Jun 01, 2023 -

Garden Grove Kia responded

Thanks for choosing Garden Grove Kia above the rest! We're delighted to hear that Sasha and Giovanni helped make your car-buying experience an excellent one. Congratulations!

June 01, 2023

Thank you. The inspection of my car was good. This time there was of course a long wait, but overall I'm satisfied More

by lusi.makarova31
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Justin Fernandez, Kadin Espinosa, Brandon Dennis, Leilani Josiah, Alex Jimenez, Brian Fierros
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Jul 24, 2023 -

Garden Grove Kia responded

We're delighted to hear that you're happy with our service at Garden Grove Kia, however, we do apologize if the wait was longer than anticipated. We hope we can welcome you back with a more timely experience down the road. Until then!

May 31, 2023

The only dealership out of 10 I looked at that actually treated me with respect and was willing to negotiate like we used to before the pandemic. More

by CRELLMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi Santos
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Jun 01, 2023 -

Garden Grove Kia responded

Providing excellent customer service is our top priority so we're thrilled to hear that our team hit the mark by welcoming you with courteous professionalism! It's an honor to have earned Garden Grove Kia your five stars. Safe travels!

May 31, 2023

Our salesperson was very knowledgeable. Helped us through the whole process. Was not pushy at all. Would highly recommend. More

by cibar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres
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May 31, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Garden Grove Kia. Safe travels!

May 31, 2023

So here I was again, brought my K5 in for regular maintenance and again…GG Kia does NOT disappoint!! The place is immaculately clean with a great lounge, should you choose to wait for your vehicle. T More

by ogmoflicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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May 31, 2023 -

Garden Grove Kia responded

We're thrilled to hear about your successful experience with Luis and the team here at Garden Grove Kia! We want the most for our guests, and we're happy to hear that this was reflected in your visit. Drive safely in your Kia K5, and we hope to see you back again down the road!

May 31, 2023

Incredible experience in service department from Efrain. I was walked through the process of oil consumption and the expectations. I was given a rental car and in the end received a new engine! Great job! More

by roydodson626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 31, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that Efrain delivered such a successful service experience. Drive safely, and we hope to see you again at Garden Grove Kia!

May 31, 2023

Luis is one of the best rep on the Kia department very friendly and clear with explanation of service needed More

by josejmedina58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 01, 2023 -

Garden Grove Kia responded

It makes our day to see this praise for Luis! We're certainly lucky to have such a great team at Garden Grove Kia. We look forward to seeing you again next time!

May 31, 2023

Cory was a great salesman to work with! He made the process painless and the deal was done quickly More

by QUEENAOH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cory
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Jun 01, 2023 -

Garden Grove Kia responded

We're elated that Cory could be the ideal salesperson for you and made your Garden Grove Kia experience seamless! Drive safe and take care!

May 31, 2023

Very helpful and felt no pressure to buy just get what was best for me. More

by drewhelenwalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
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Jun 01, 2023 -

Garden Grove Kia responded

It was our pleasure to assist you! Thanks for putting your trust in the team at Garden Grove Kia. We will always put our customers' needs first. See you next time!

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