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Garden Grove Kia

Garden Grove, CA

4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

March 09, 2023

My service representative was Luis. He was knowledgeable, informative and explained everything about the service to my car. More

by KHAEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 09, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate the kind words about Luis and hope to see you back again at Garden Grove Kia. Safe travels!

March 09, 2023

We feel very good at KIA Garden Grove ! ! the people who work there are amazing. They are always there to help you. ET and Aldo are our preferred agents. We will always be back to do busin More

by soriaabad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Garden Grove Kia responded

Thank you for your confidence in ET, Aldo, and the Garden Grove Kia team! We are grateful for your five stars and ongoing business. See you next time!

March 09, 2023

I lease a 2023 KIA Niro , the whole process was good, the lady that help me was very nice , I was treated with respect , everythinh went good , I felt that I didnt have enough description on all the fitures More

by jvillar10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I dont remember her name
March 09, 2023

It was very easy to make an appointment. Was serviced quickly and all approved work was done. More

by carey.on
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Mar 09, 2023 -

Garden Grove Kia responded

We're elated that we could make the process a smooth success, Carey! Thanks for working with us at Garden Grove Kia. Safe travels, and we'll see you next time!

March 07, 2023

There was no pressure when I went to just look at cars. The associates were respectful, helpful, and informative. Really loved this dealership over the others in the area. More

by KAYSNOW99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Hernandez
Mar 08, 2023 -

Garden Grove Kia responded

We’re delighted to get your 5-star review. Thank you for your business and kind words about us here at Garden Grove Kia. We wish you a great rest of your day and hope to see you in the future!

March 07, 2023

The service department was very courteous and delivered efficient service. Luis provided great customer service More

by rsantana_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service dept.
Mar 07, 2023 -

rsantana_3 responded

Service department provided great service.

Mar 07, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 07, 2023

Great experience dealing with Kia of garden grove if you need a car this is the place More

by blake.gideon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 07, 2023 -

Garden Grove Kia responded

Thank you for the 5-star review of Garden Grove Kia! We appreciate the kind words and the recommendation! Safe travels until next time!

March 07, 2023

Highly recommend Luis Mendoza as your service advicer. Takes my concerns about my car when I take it in for service. I always leave satisfied after me car gets its service done . More

by lupe77.lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 07, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 07, 2023

All staff was very helpful and transparent. Sales consultant Richie H. was solid in finding me the exact vehicle I was in search of. More

by JOHNNYHOLTZ21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Hernandez
Mar 07, 2023 -

Garden Grove Kia responded

Richie and the entire Garden Grove Kia team are thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all! Safe travels in your new ride!

March 07, 2023

Cory offered me a great deal! Plus i had two cars to trade in with a CarMax appraisal that was matched. It was a no brainer. More

by STERLINGNINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cory Taylor, Paul in management
Mar 08, 2023 -

Garden Grove Kia responded

It's great to hear that Cory took such great care of you! Thank you for choosing Garden Grove Kia and for sharing your experience. Safe travels ahead!

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