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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

February 28, 2023

Luis was super helpful. This is the second time he has helped me and I definitely appreciate his friendly attitude! More

by mlstevens8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service
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Feb 28, 2023 -

Garden Grove Kia responded

Luis and the team are grateful for your loyal business. Thanks for the 5-star review of Garden Grove Kia!

February 28, 2023

Bryanna Crawford was amazing - best sales person we've ever come across. So friendly and helpful. More

by scott.coleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryanna Crawford
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Feb 28, 2023 -

Garden Grove Kia responded

Scott, we are happy to hear you enjoyed working with Bryanna! She is an asset to our team, and your five stars will make her day. Thank you for choosing Garden Grove Kia!

February 27, 2023

Effective and great service, was able to be scheduled within the time frame I needed More

by Chris
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Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 28, 2023 -

Garden Grove Kia responded

Chris, thank you for taking the time to review Garden Grove Kia! It really means a lot to hear that you’re happy. Until next time, safe travels ahead!

February 27, 2023

Luis was very helpful and accommodating. I just went in for an oil change and was out in 45 mins. More

by CHERYLWOOLF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
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Feb 27, 2023 -

Garden Grove Kia responded

Cheryl, thank you for the review! We are so glad to hear that you had a successful experience working with Luis. Drive safely, and we hope to see you back again at Garden Grove Kia!

February 26, 2023

Sales man (Javier) was very kindness and servicely, He explained everything in detail to understanding all the Questions. More

by hytl99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
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Feb 27, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate the kind feedback about Javier and hope to see you again at Garden Grove Kia!

February 26, 2023

Josh was amazing and very communicative, I really appreciate his service. Will recommend him to others! More

by aarron.wesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Mcclune
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Feb 27, 2023 -

Garden Grove Kia responded

Thank you for the review. We're happy to hear that Josh was communicative and nice to work with. See you, from the team at Garden Grove Kia.

February 25, 2023

Always great service by Kia Garden Grove service. Customer care is a priority even though their hands can be tied when dealing with Kia corporate on pressing issues with your vehicle. More

by rios_andrea
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Luis and Andrea in service
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Feb 27, 2023 -

Garden Grove Kia responded

Thank you for sharing your glowing appreciation for Garden Grove Kia! We're elated that our team has demonstrated our commitment to excellent customer service. We look forward to working with you again down the road!

February 25, 2023

Our salesman, Javi Santos was excellent! He worked with my husband and me to find exactly the car I wanted at a price that worked for us. Couldn’t be happier with my Kia Telluride! He even w More

by melibee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi Santos, Chris Mcgregor, Justin Fernandez
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Feb 27, 2023 -

Garden Grove Kia responded

Congratulations on the new Kia Telluride! We are thrilled that Javi and the rest of the Garden Grove Kia team were able to provide such excellent service to you throughout the SUV buying experience. Have a great day and enjoy the ride!

February 25, 2023

My experience was quick and affordable. My service advisor was knowledgeable and witty which made for a great experience. More

by scionviper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Feb 27, 2023 -

Garden Grove Kia responded

We are pleased to hear about your positive experience with us here at Garden Grove Kia! Thank you for your confidence in our team and we hope to see you in the future!

February 24, 2023

Everyone was very nice to work with especially Javier our sales rep. The communication was great and we didn’t feel pressured at any point. I would definitely recommend this dealership for anyone looking for More

by KENNETHKING20X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
Report | Print
Feb 24, 2023 -

Garden Grove Kia responded

We are delighted Javier welcomed you into our dealership and provided a seamless car-buying experience. The Garden Grove Kia team appreciates your five stars and wishes you all the best in the new ride!

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