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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,949 reviews

May 18, 2023

Luis Mendoza is always ready to answer any and all our questions we may have. getting us in and out as soon as possible. More

by rmalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza , Assistant Drive Director
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May 18, 2023 -

Garden Grove Kia responded

We appreciate your kind words! Luis Mendoza is an asset to our team here at Garden Grove Kia, so it's great to hear how helpful he was in answering all your questions. Thank you for choosing us as your go-to dealership. Drive safely!

May 18, 2023

We’re Very helpful with the process of purchasing a car and treated me well More

by SEBASTIANCHAVEz98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez
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May 18, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with us. Drive safely, and we hope to see you back again at Garden Grove Kia!

May 18, 2023

Professional, and really ethical. They couldn't find a brake problem that I reported, so they didn't charge me. That's honestly unbelievable in this day and age. Excellent! More

by andrewvillarreal1915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember.
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May 18, 2023 -

Garden Grove Kia responded

We're thrilled you enjoyed working with our team at Garden Grove Kia! Thank you so much for sharing this supportive feedback. We'll be here if you need anything in the future!

May 18, 2023

It was a great experience fast workers and great customer service definitely worth the wait More

by darrelltheunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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May 18, 2023 -

Garden Grove Kia responded

5-star reviews always make our day, Darrell! Thank you so much for supporting Garden Grove Kia!

May 18, 2023

Dealership advisor Luis is always a big help and gets me out as quick as possible More

by GRAYJASON1988
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendoza
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May 18, 2023 -

Garden Grove Kia responded

We're elated that Luis has consistently provided timely and accommodating assistance! Thanks for being a Garden Grove Kia customer. We look forward to working with you again next time!

May 18, 2023

Great experience and helpful staff. Waiting area is very clean and accommodating. Time of work was done in a timely matter. More

by aguzman2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 18, 2023 -

Garden Grove Kia responded

We're delighted to hear that you had a great experience when visiting us at Garden Grove Kia! It's fantastic that our staff was able to assist you fully and provide helpful service. We're also glad to know that our waiting area was accommodating and clean. Thank you for choosing our dealership and drive safely!

May 17, 2023

Clean handling of a prepaid scheduled maintenance. Also dealt with 3 recalls on the vehicle. More

by DAVID@KANDASAMY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efraim
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May 17, 2023 -

Garden Grove Kia responded

Thanks, David, for stopping in for service and leaving Garden Grove Kia a five-star review! We love to hear when our customers are happy.

May 17, 2023

The process was smooth and the staffs were very welcoming and helpful. We were in and out of there less then the estimated time given. The representative that help me answered all my questions. More

by emart405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain perez
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May 18, 2023 -

Garden Grove Kia responded

We are thrilled to hear that you had such a smooth and seamless experience with us here at Garden Grove Kia! Our team is dedicated to providing welcoming and helpful service, along with efficient solutions for our valued customers. Thank you for taking the time to share your kind words and for choosing our dealership for your automotive needs.

May 17, 2023

New car purchase after 9 years. Cesar assisted us and was wonderful! He is Knowledgeable and honest and made a complex process easy. Thank you Cesar! We will be back again and recom More

by VANESSAMARIEDEETS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
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May 18, 2023 -

Garden Grove Kia responded

It brings us great joy to hear about your outstanding experience working with Cesar during your new car purchase at Garden Grove Kia after 9 years! Our team is thrilled to know that he provided you with high-quality service, honest advice, and a seamless process. See you next time!

May 16, 2023

I had Jeremy as my service technician. He was very professional and walked me through the services in a clear and precise manner. More

by djayalde25
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 16, 2023 -

Garden Grove Kia responded

Thank you for stopping by to review Jeremy and Garden Grove Kia! We truly appreciate your feedback!

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