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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

February 23, 2023

Sam of Kia GG was very helpful in getting the car I wanted. Thank you. Communications was excellent and kept me updated with my purchase. I would recommend Kia GG to my friends and family. More

by RICHARDVERGELDEDIOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Garden Grove Kia responded

It's great to hear that Sam took such great care of you during your car purchase! Thank you for choosing Garden Grove Kia and for sharing your experience. Safe travels ahead in your new ride!

February 23, 2023

Garden Grove dealer staff are ver professional and helpful since they listen to customer and do their best to make the customer happy. More

by safaee.esmaeil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Garden Grove Kia responded

Thanks for the great review! We love hearing that the Garden Grove Kia team was nice to work with. See you next time!

February 23, 2023

Good customer service. Very patient and willing to help walk away with the car we wanted. More

by AGONZALEZJR2479
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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February 23, 2023

My adviser Chris was very straightforward and thorough about any questions & concerns I’ve had! I very much appreciate your existence at the dealer. Thank you! More

by Fattimah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Franklin
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Feb 23, 2023 -

Garden Grove Kia responded

We're grateful for you taking the time to recommend Chris and the Garden Grove Kia team. Your feedback lets us know we're doing a good job!

February 22, 2023

Nice customer service. There is still one more thing before to do … recheck the oil. More

by juliehead93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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February 22, 2023

El wey de finaciamiento fue de lo peor No save como tratar al cliente necesitan llamarle la atencion More

by chavamonu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No esta el nombre del wey de financiamiento
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February 22, 2023

Very helpful and quick to handle recalls on my vehicle. Answers to all my questions More

by robmartinez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Dennis
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Feb 23, 2023 -

Garden Grove Kia responded

We are grateful to have your business! Thanks for taking the time to leave us a kind review! - The Garden Grove Kia Team

February 22, 2023

Everyone was friendly and helpful. We got the car for the price we wanted. Thanks! More

by jamesmo11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie, he was great!
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Feb 22, 2023 -

Garden Grove Kia responded

Your review is everything we hope to see! From all of us at Garden Grove Kia, enjoy your new ride!

February 21, 2023

Luis is an asset to Garden Grove Kia. He always greets you with a smile, and seems knowledgeable with his job. More

by rmalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza , Assistant Drive Director
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Feb 21, 2023 -

Garden Grove Kia responded

Luis and the entire Garden Grove Kia team are delighted to see this excellent review of their service! Thank you so much for supporting Garden Grove Kia and we will see you next time!

February 21, 2023

We were able to explore and check out the cars. We didn’t buy our first visit, but came back a few weeks later when the perfect vehicle became available. We worked with Javier for both visits and h More

by mollyfults
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javier Santos
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Feb 21, 2023 -

Garden Grove Kia responded

Thank you for the 5-star review of Garden Grove Kia! We're delighted Javier welcomed you both times with professionalism and could help get the right car for you. Drive safe, and enjoy your new ride!

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