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Garden Grove Kia

Garden Grove, CA

4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

February 16, 2023

Fast and excellent customer service and You don’t need to make second call for setting up appointments More

by Franc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Feb 16, 2023 -

Garden Grove Kia responded

All of us at Garden Grove Kia are happy to see this wonderful feedback! Thank you Franc! Safe travels until next time!

February 16, 2023

I purchased a car at Garden Grove Kia and had a very great experience. Andrea Biggers provided exceptional service. She was very professional and knowledgeable so that made the purchase seamless and eas More

by Ben V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Seo and Calvin Vuong
Feb 16, 2023 -

Garden Grove Kia responded

Thank you for the review, Ben! We are so glad to hear that you found the right vehicle working with Andrea, Kenny, Calvin, and the Garden Grove Kia team. We will be sure to pass on the kind words to them. Drive safely, and we hope to see you again down the road!

February 15, 2023

Really great service, great experience! Luis was extremely helpful... He talked me through everything I needed, and explained everything thoroughly. More

by MADIMAGHDESSIAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis Mendoza ( Service)
Feb 15, 2023 -

Garden Grove Kia responded

Thank you for the 5-star review of Garden Grove Kia! Luis and the rest of our service team look forward to seeing you again down the road!

February 15, 2023

Attendant made a joke that I didn’t care about my car - never going back. More

by Natcooper211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Anaya
February 15, 2023

The staff at this dealership were Friendly, helpful, listened to us and what we were looking for in a car, and were very knowledgeable about the vehicles. More

by NEVARESL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in finance
Feb 15, 2023 -

Garden Grove Kia responded

Thank you for trusting Garden Grove Kia with your business! We are pleased to hear about your positive experience, and hope to see you in the future!

February 15, 2023

This truly has been the best car buying experience i have ever had. I have been buying cars for the last 30 years. Bryanna was outstanding, very knowledgeable, honest and no pressure tactics at all. Kenny More

by markdirksen1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryanna Crawford - Kenny Seo
Feb 15, 2023 -

Garden Grove Kia responded

This is great to hear! We are thankful for your business and are pleased to hear about your positive sales experience with Bryanna and Kenny. We wish you safe travels ahead in both of your new cars and hope to see you again for all your car purchase and service needs. Take care! -- Garden Grove Kia Team

February 15, 2023

Our experience to Kia Garden Grove for buying a car was phenomenal all thanks to Javi Santos. This was my first time purchasing a car and he made the entire process run so smoothly and professionally. He w More

by du2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
Feb 15, 2023 -

Garden Grove Kia responded

We’re delighted to get your 5-star review! Congratulations on the new ride, we will be sure to pass along the shout-out to Javi and the team. We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- Garden Grove Kia Team

February 15, 2023

The team at this KIA Service Center was great. They communicated everything really well and clearly. They were fast, efficient, and helpful; they made this experience easy. More

by STEVEN SOTO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Efrain
Feb 15, 2023 -

Garden Grove Kia responded

We're elated that our team made your experience a smooth success, Steven! Thank you for choosing Garden Grove Kia. Safe travels, and we'll see you next time!

February 15, 2023

This KIA dealership in Garden Grove, CA has friendly staff and great customer service. Came in for a recall, and got my vehicle fixed within the hour or so. More

by NRAMIREZ2391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Feb 15, 2023 -

Garden Grove Kia responded

Our team is always happy to help you out! Thank you for supporting Garden Grove Kia and please let us know if you need anything at all down the line!

February 14, 2023

Luis in the service department was excellent…. .explained everything, was upfront about the timing and helped me through some settings on my relatively new vehicle. More

by alfredo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service Dept.
Feb 14, 2023 -

Garden Grove Kia responded

We are thrilled to hear that Luis provided excellent support and information. He and the team appreciate the 5-star feedback!

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