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Garden Grove Kia

Garden Grove, CA

4.7
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,949 reviews

April 26, 2023

Fast service, was very kind and was helpful with other issues I was having when I came in. More

by KOURTNEEDELONG28
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jermery in service department
Apr 26, 2023 -

Garden Grove Kia responded

It was our pleasure to welcome you to Garden Grove Kia with prompt and courteous service! Safe travels, and thanks for working with us!

April 26, 2023

They are keeping updated and informing us of upgrades friendly and polite when we come in especially to my wife More

by ibkaogma
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Franklin service dept
Apr 26, 2023 -

Garden Grove Kia responded

We love hearing about your experience at Garden Grove Kia! It's wonderful to hear that our team kept you informed and made you feel welcome during your visit. We're so glad we could provide excellent service to both you and your wife. Thank you for choosing to do business with us and we will see you next time!

April 26, 2023

Jeremy was great and helpful. My car was ready on time and the car was clean like new. More

by monicadiaz295
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 26, 2023 -

Garden Grove Kia responded

Thank you for reviewing Jeremy and Garden Grove Kia! We hope to see you again down the road!

April 25, 2023

Fabulous experience! Bryanna was quick, witty, personable and knowlegable. We love a hard working sales woman (clap clap). She listened to our wants and needs and made th More

by kelsey_milanovic
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bryanna
Apr 25, 2023 -

Garden Grove Kia responded

We're thrilled to hear that Bryanna provided you with such a fabulous experience here at Garden Grove Kia! We appreciate your support and look forward to seeing you again in a couple of years!

April 25, 2023

Clean location, fast, very friendly and helpful staff. Thank you for fixing the recalls, still need one more, I'll s chedule once the part needed is in. More

by oropeza81jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 25, 2023 -

Garden Grove Kia responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

April 25, 2023

My appointment was on time work was finished ahead of schedule very satisfied service person was informative explained the work that was to be done More

by jfalcon5
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
efrain
Apr 25, 2023 -

Garden Grove Kia responded

Our team is always happy to help you out! Thank you for supporting Garden Grove Kia!

April 25, 2023

I recently had the immense pleasure of working with Sam Carmona at Kia Garden Grove while searching for my new EV6 GT. Despite the lengthy drive from Temecula, the whole experience was absolutely worth it, More

by mackz
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Garden Grove Kia responded

Your feedback makes our day! Sam is exactly as you say. He has a passion for assisting clients and always goes above and beyond to provide the best deals and sales support. We will be sure to pass along your kind words to him and the team. Thank you for working with us here at Garden Grove Kia. Enjoy the EV6 GT!

April 25, 2023

Cesar help us with the 2023 carnival. Didnt waist much time did everything online and on phone. He had everything ready to go. thanks More

by Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cesar rodriguez
Apr 25, 2023 -

Garden Grove Kia responded

We're thrilled to hear that Cesar was able to assist you with the purchase of your 2023 Carnival quickly and efficiently! Thanks for choosing Garden Grove Kia and for sharing your positive experience with us. Enjoy your new ride!

Apr 25, 2023 -

Davis responded

Yes he did go above and beyond. Thank you i love my new ride.

April 25, 2023

Just leased a new Niro EV and I couldn't be happier. I had been communicating with the dealership for over a month and had initially written off the Niro in my search for an EV. Cory provided straightfo More

by Luis H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
Apr 25, 2023 -

Garden Grove Kia responded

Luis, we're so glad you chose Garden Grove Kia for your Niro EV lease! It's fantastic to hear that Cory provided you with a seamless, no-pressure experience and a great deal. Thank you for your business, and we hope you enjoy your new car!

April 24, 2023

Great customer service was very fast. Didn't have to wait long. Was in and out as you cN say More

by Shenikabrown.83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate your business and hope to see you back again at Garden Grove Kia!

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