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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,672 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,672 reviews

January 03, 2025

Excellent service, low pressure, and made sure I knew how to use the important safety features of my vehicle before I left the lot. More

by muncymonica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Jan 03, 2025 -

Garden Grove Kia responded

Monica, we're delighted to hear that you had a great experience with our team at Garden Grove Kia. Thanks for highlighting the excellent service and support! Safe travels in your new vehicle!

January 03, 2025

It was a relatively positive experience. Staff was friendly. Finance process was okay. Dealership was clean and seemed to be run well. More

by REVKEV57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier did a good job with the sales process. He was personable, friendly, and did not pressure at all.
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Jan 03, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're glad to hear that our friendly staff and clean dealership made a positive impression. We appreciate the feedback on the finance process and hope to see you again in the future!

January 03, 2025

My service advisor was Christopher Fra, the service was excellent and he returned my car in a timely manner. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
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Jan 03, 2025 -

Garden Grove Kia responded

We're delighted to hear that Christopher provided excellent service and got your car back to you promptly at Garden Grove Kia. Thank you for sharing your experience!

January 03, 2025

My visit to Kia of garden grove was exceptional! Rebecca was amazing! Very informative and answered all out questions. More

by kolbysueeder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
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Jan 04, 2025 -

Garden Grove Kia responded

We're delighted to hear that Rebecca provided such an informative and exceptional experience at Garden Grove Kia! Thank you for sharing your positive feedback with us.

January 03, 2025

Confusing with finances was not explained correctly . Adding more months to my loan Cory was great More

by brzoskarobin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Garden Grove Kia responded

Thank you for sharing your feedback. I apologize for any confusion and would be happy to further assist you if needed. Please feel free to reach out! Best, Chad Clarke - General Sales Manager - 714-823-4949 ext 262

January 02, 2025

Mia was a great sales advisor. Very easy to deal with and fast. I walked out with a great deal that everyone felt good about. She was very efficient and helpful. Happy to recommend More

by jenntolmanhurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia
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Jan 03, 2025 -

Garden Grove Kia responded

Jenn, we're delighted to hear that Mia provided such efficient and helpful service at Garden Grove Kia. Thank you for recommending us, and enjoy your new vehicle!

January 02, 2025

Wow, Great guys, great service, they brought my car back fast and clean. Thank you. More

by rudich.vassiliy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 02, 2025 -

Garden Grove Kia responded

We really appreciate you taking the time to leave Garden Grove Kia this awesome review, thank you!

January 02, 2025

From walking in the door until I drove out in my dream car I was treated with kindness and respect! No pressure at all! More

by al.scott1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Jan 02, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia was pressure-free and respectful from start to finish! Enjoy driving your dream car, and thank you for choosing us!

January 02, 2025

Christopher was a great service advisor fast, efficient and quality service no issues to note More

by mfesenmaier21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (service)
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Jan 02, 2025 -

Garden Grove Kia responded

Thank you for trusting Christopher and Garden Grove Kia with your business!

January 02, 2025

Gordon and Gus took very good care of me. They gave me all my options and were diligent about follow ups. Gus even personally delivered my New Kia Sorrento to my doorstep. They both went above More

by faisty1
Recommend Dealer
Yes
Employees Worked With
Gordon Jackson
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Jan 03, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Gordon and Gus went above and beyond to assist you, even delivering your new Kia Sorrento personally. We appreciate the recommendation and look forward to serving you again in the future!

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