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Garden Grove Kia
Garden Grove, CA
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,686 reviews
Verified Customer
December 01, 2021
I was happy to be able to find a car on my list that I was searching for. Garden Grove Kia was able to provide a good price/offer. However that did not provide the customer service at the end that I was l was searching for. Garden Grove Kia was able to provide a good price/offer. However that did not provide the customer service at the end that I was looking for. They did not show me how the car work (ex: how to use any of the dials in side the car, how to turn on the car, etc etc) I had to learn all on my own after I left. They also left the child locks on both of the back seats and I had to call someone after hours and Google how to fix it. Its still a good location to get a great deal but make sure they show you how to use it before you drive off the lot or your out of luck and will be Googling quite a bit. More
by INFO92
December 01, 2021
I went to do a oil changed first service on the vehicle Jacob Aguirre was helpful getting the car in quick and had the car back in less the 1hr Jacob Aguirre was helpful getting the car in quick and had the car back in less the 1hr More
by rancherross211
Employees Worked With
Jacob Aguirre
November 29, 2021
Amazing service fast process kind workers clean place to shop for cars good services close to my house shop for cars good services close to my house More
by TORRESVERONICA1990
November 24, 2021
I received excellent service and help from Armando Bogar from the auto service department. I had taken in my car on November 18 to get a new battery installed. Armando was very courteous and communicative. from the auto service department. I had taken in my car on November 18 to get a new battery installed. Armando was very courteous and communicative. He answered all of my questions and provided all the information I needed. More
by angelagcaldwell1967
Employees Worked With
Armando Bogar
