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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,686 reviews

November 02, 2021

Best customer service from the internet manager Kaiden. He was able to help us to get our car that same day More

by CESAR HARO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel, Kadin Espinosa
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Nov 02, 2021 -

Garden Grove Kia responded

It's great to hear that Kaiden delivered the best customer service! Congrats on your new car and thanks for choosing Garden Grove Kia!

November 02, 2021

It was a great experience, The sale person who help us it was excellent, thanks for everything More

by SERGIOLG2678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Le
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Nov 03, 2021 -

Garden Grove Kia responded

We are thrilled that you had such a successful purchase experience with our team! Thank you for doing business with Garden Grove Kia, we are grateful to have you as a customer. Safe travels in your new car!

November 01, 2021

I was attended quickly and got my service done in a timely manner, I will definitely return to this KIA More

by doublejhernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis
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Nov 01, 2021 -

Garden Grove Kia responded

Thanks for leaving Garden Grove Kia this great review! It makes us happy that our team completed your Kia's service in a timely way.

November 01, 2021

Fairness, respect and overall very well. We were not pressed or pressured into buying. Very friendly. More

by sstuart344
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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Nov 01, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us, Stuart! We are thrilled to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

November 01, 2021

Luis handled my Kia appt fast and efficiently. Made sure I was contacted if issues came up. And have to bring my Kia soul back due to extra parts needed for the issue I had brought in. Waiting area is clean More

by davud4u@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 01, 2021 -

Garden Grove Kia responded

Thank you so much for the five-star review! It's kind words like this that ensure the team at Garden Grove Kia is working hard and keeping our customers happy. We will be sure to let Luis know that his promptness made a difference in your experience. We look forward to seeing you again down the road!

November 01, 2021

Great service, prompt and knowledge. Excellent dealership experience! Glad to see that there's this Kia dealership not too far from my house. More

by juke911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Cutler
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Nov 01, 2021 -

Garden Grove Kia responded

We strive to provide a great service experience for our guests and we're so glad to hear we're succeeding. Thank you for the great review - and safe travels till we see you next! - Garden Grove Kia

November 01, 2021

Great Service and very respectful and it was pretty fast and the Gentleman was very kind. More

by JOSE.JIMENEZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know his name.
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Nov 02, 2021 -

Garden Grove Kia responded

Nothing makes us happier than a satisfied customer. Thank you for choosing Garden Grove Kia for your service needs and we hope to see you again next time. Take care!

November 01, 2021

Don’t like the location.Very busy traffic on Don’t like the location. Very busy traffic on Harbor. Would prefer a less congested location. More

by gproett
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis
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October 29, 2021

Fast service and friendly service members! I brought my new baby with me and was dreading it, but they were fast and efficient and I was out of there in less than two hours! More

by Ashlee.colaiacovo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name unknown
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Oct 29, 2021 -

Garden Grove Kia responded

Ashlee, we sincerely value the time you lend to us to complete your service and will always make every effort to keep your visits efficient. We're glad we could get you and your family safely back on the road, and the Garden Grove Kia team will be here next time you need us!

October 28, 2021

Opposite from previous appointment, very good experience. Armando was vert friendly and didn’t try to sell me anything I didn’t need. More

by eskimobar99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Oct 28, 2021 -

Garden Grove Kia responded

It means a great deal that you gave us a chance to provide you with better service than your previous visit. We are always looking to improve our guest's experiences, and it's truly wonderful to hear we're succeeding. From all of us at Garden Grove Kia, thank you for your business, and we hope to lend a hand with future services!

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