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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,752 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,752 reviews

November 08, 2021

Fast response by Luis Mendoza to get my Kia soul in service and out without a long wait More

by davud4u@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Nov 08, 2021 -

Garden Grove Kia responded

We're glad we could get your Kia Soul taken care of swiftly and easily! Thank you for leaving Garden Grove Kia a review - your support means a lot to us. See you next time!

November 08, 2021

Luis was awesome! Helped with everything I need, and fast! Other KIA’s in OC just could not or would not help me replace a lock cylinder and Luis and the team got it done in just a couple hours More

by kairendino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 08, 2021 -

Garden Grove Kia responded

It's wonderful to hear that Luis was able to assist with your repairs and provide such a seamless service experience for you. Thank you so much for the kudos and we hope to see you at Garden Grove Kia again next time!

November 06, 2021

We had no issues with the department or individuals that heped us. Good service. Thanks More

by docferdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
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Nov 07, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

November 05, 2021

Good service department: Luis got my work completed fast and accurately. I could not ask for better service. More

by Billy the average guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Nov 05, 2021 -

Garden Grove Kia responded

It is terrific to hear that Luis and the team took such great care of you during your service! Thank you for choosing Garden Grove Kia and for stopping by to share your five-star feedback. Drive safely until we see you next!

November 04, 2021

It's very easy to schedule appointments online and I can often get in within a week. My routine service was done in 1.5 hours. Definitely recommend. More

by HappyKiaBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Aguirre, Kadin Espinosa
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Nov 04, 2021 -

Garden Grove Kia responded

We're pleased that you found it easy to make an appointment and that we completed your routine service in a timely way. See you next time here at Garden Grove Kia!

November 04, 2021

This dealership was very professional and kept open communication throughout the day. Was able to get my car in and out quickly for service. Would return for future service. More

by carrillo14alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis
Report | Print
Nov 04, 2021 -

Garden Grove Kia responded

Thanks so much for taking the time to leave Garden Grove Kia a review! It is always a pleasure to hear that our team can provide quick service to our customers. Have a great day!

November 03, 2021

It was a great experience, The sale person who help us it was excellent, thanks for everything More

by SERGIOLG2678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Le
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Nov 03, 2021 -

Garden Grove Kia responded

We are thrilled that you had such a successful purchase experience with our team! Thank you for doing business with Garden Grove Kia, we are grateful to have you as a customer. Safe travels in your new car!

November 02, 2021

Don’t like the location.Very busy traffic on Don’t like the location. Very busy traffic on Harbor. Would prefer a less congested location. More

by gproett
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis
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November 02, 2021

Best customer service from the internet manager Kaiden. He was able to help us to get our car that same day More

by CESAR HARO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel, Kadin Espinosa
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Nov 02, 2021 -

Garden Grove Kia responded

It's great to hear that Kaiden delivered the best customer service! Congrats on your new car and thanks for choosing Garden Grove Kia!

November 01, 2021

I was attended quickly and got my service done in a timely manner, I will definitely return to this KIA More

by doublejhernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis
Report | Print
Nov 01, 2021 -

Garden Grove Kia responded

Thanks for leaving Garden Grove Kia this great review! It makes us happy that our team completed your Kia's service in a timely way.

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