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Garden Grove Kia
Garden Grove, CA
3,746 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,746 reviews
August 31, 2021
Luis Mendoza went above and beyond. Provided a great first experience. He kept his word on his time and provided great advice on how to manage the car. first experience. He kept his word on his time and provided great advice on how to manage the car. More
by Pt41
Verified CustomerEmployees Worked With
Luis Mendoza
August 30, 2021
Excellent workers, pleasant and effective in both professional behaviors and courtesy! They made the purchasing experience of my 2022 Carnival easy! Thank you, GG Kia Team! professional behaviors and courtesy! They made the purchasing experience of my 2022 Carnival easy! Thank you, GG Kia Team! More
by BBresemann
August 30, 2021
Luis Mendoza provided excellent service and I will not use anyone going forward. He was truthful and his time commitment was exceptional he was a man of his word during a critical time fir our vehicle use anyone going forward. He was truthful and his time commitment was exceptional he was a man of his word during a critical time fir our vehicle More
by lancewillingham1963
Employees Worked With
Luis Mendoza
August 26, 2021
I got the car fixed here. I got replaced/repaired every part the service specialist suggested. After that, I couldn’t only drive the car to home and is stalled the next day. part the service specialist suggested. After that, I couldn’t only drive the car to home and is stalled the next day. More
by PRANAV
Employees Worked With
Brandon Dennis
August 26, 2021
Honestly one of the most pleasant experiences I could of had. Justin worked with me via text to answer my questions and was so pleasant in person. Ken rocked our paperwork and we walked out with a smile on had. Justin worked with me via text to answer my questions and was so pleasant in person. Ken rocked our paperwork and we walked out with a smile on our face. More
by Steph H.
August 25, 2021
Kia should be proud at this location Services dept. My Kia should be proud at this location Services dept. My vehicle was recalled somehow they fix in few hours great job keep it up . Thank You Kia should be proud at this location Services dept. My vehicle was recalled somehow they fix in few hours great job keep it up . Thank You More
by ancad3d
Employees Worked With
Dan Le
August 24, 2021
Un buen trabajo el carro estuvo listo en el tiempo que me dijeron lo recomiendo a todos gracias por el servicio 👍👍👍👍👍Ok se los recomiendo dijeron lo recomiendo a todos gracias por el servicio 👍👍👍👍👍Ok se los recomiendo More
by oswaldopelon2873
Employees Worked With
August 24, 2021
Good customer service, area was clean and organized, at shop they forgot to add the next service sticker so had a wait for it, but other than that good dealer shop they forgot to add the next service sticker so had a wait for it, but other than that good dealer More
by adrenteria77
Employees Worked With
Don't remember
August 24, 2021
Cory helped us every step of the way. Ken helped process paperwork and made the purchase effortless. Great experience overall and would recommend to anyone. paperwork and made the purchase effortless. Great experience overall and would recommend to anyone. More
by ANTHONY.W.VERBIK
Employees Worked With
Cory
August 23, 2021
Great car buying experience. Justin Fernandez was excellent. Would consider buying from them again. Service area is clean and well maintained. Glad they had the car I was looking for in stock. excellent. Would consider buying from them again. Service area is clean and well maintained. Glad they had the car I was looking for in stock. More
by JTHATA
Employees Worked With
Justin Fernandez
