Garden Grove Kia

Very fair, helpful, and quick. An enjoyable car buying experience. They got me what I wanted in these unprecedented times. I highly recommend Garden Grove Kia. Jeremiah is king. experience. They got me what I wanted in these unprecedented times. I highly recommend Garden Grove Kia. Jeremiah is king. More

Called ahead and they were able to answer all my questions and get me a real price out the door instead of trying to add stuff. When we arrived we were treated well and given all the information upf questions and get me a real price out the door instead of trying to add stuff. When we arrived we were treated well and given all the information upfront. More

Excellent group ..Luis Mendoza is the best person. for explain me what need my car .i know him.for more the 7 years..when he work in other agency ..you need more employer same to him. Thanks explain me what need my car .i know him.for more the 7 years..when he work in other agency ..you need more employer same to him. Thanks More

Overall, it's good. There is no complain. Thank you for your prompt service. I was able to pick up my car the same day. your prompt service. I was able to pick up my car the same day. More

I made an appointment thinking my reserved time was priority. As I waited to be acknowledged and checked in, I see that my business is not needed or important unless I am dealing with a salesperson to priority. As I waited to be acknowledged and checked in, I see that my business is not needed or important unless I am dealing with a salesperson to buy a car. I counted 4 behind desks, 2 more running around. Lack of process? Short staffed? These issues should never get in the way of your #1 priority, the customer. More

Brought my car in for a basic oil change at my appointed time on a Saturday morning at 10AM. So they tell me they're backed up and may take a longer than usual hour/hour and a half. Fine I can wait around f time on a Saturday morning at 10AM. So they tell me they're backed up and may take a longer than usual hour/hour and a half. Fine I can wait around for a little bit longer. It is now 1:15 PM. More than 3 hours and the service rep Kaleb has only come check on me once, not a progress text or anything a couple hours in. OH he didn't even check in with me I had to go back into the service office to see what was going on. Come in guys. This is literally just an oil change and it looks like this is going to take 3.5+ hours. Completely and utterly unacceptable service for something so basic. I usually try and stay loyal and stick with the dealerships where I purchased my vehicle but that is not happening with GG Kia anymore. Buying a car here was fine but servicing it here is no bueno. Go elsewhere to get your car serviced. Would absolutely NOT recommend this dealership for service. One last thing. I didn't even get into price. It's $130 for a basic synthetic oil change. Never again. More

Luis was very helpful and friendly. He took the time to explain what was done during my service and helped me understand when I needed to get certain things changed like my tires. explain what was done during my service and helped me understand when I needed to get certain things changed like my tires. More

Love the customer service here! Friendly funny and not rushing! I can take my time to think and buy the car easily. The sale man very helpful for me. rushing! I can take my time to think and buy the car easily. The sale man very helpful for me. More