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Garden Grove Kia
Garden Grove, CA
3,744 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,744 reviews
March 01, 2021
I was due for a 15k service and I got checked in at exactly 11:45, no waiting at all. The wait time for the service was reasonable. The staff was professional and explained the process thoroughly. exactly 11:45, no waiting at all. The wait time for the service was reasonable. The staff was professional and explained the process thoroughly. More
by E. Patrick
Verified CustomerEmployees Worked With
Francisco Zuniga
February 26, 2021
Great customer service and very friendly .I appreciate not waiting as long as anticipated. I would definitely come back again for car service. Thank you not waiting as long as anticipated. I would definitely come back again for car service. Thank you More
by klc1251
Employees Worked With
Francisco Zuniga
February 25, 2021
2012 Kia Soreno, you charged me for a new battery, my car was traded in on a deal on Honda, deal fell through, took my car back, you stole my new battery and replaced it with a used one and stole my front fl was traded in on a deal on Honda, deal fell through, took my car back, you stole my new battery and replaced it with a used one and stole my front floor mats. I am reporting you to the State of California. Gary Blackburn More
by garythewriter2
Employees Worked With
Kadin Espinosa
February 18, 2021
We were 100% satisfied with the experience and the service provided. I would definitely recommend this dealership to friends and family with the no pressure vibe. service provided. I would definitely recommend this dealership to friends and family with the no pressure vibe. More
by LVEGUEZ
February 17, 2021
Always great service from this dealership in GG I plan to revisit the dealership in the future. Thanks again to the service dept for a quick turnaround. to revisit the dealership in the future. Thanks again to the service dept for a quick turnaround. More
by emor009
Employees Worked With
Service dept.
February 16, 2021
I had a great experience with Garden Grove Kia. Justin was a great salesperson, didn't push anything on me. He listened to what I wanted and we got it done. He also drove my new car home to Lancaster, CA was a great salesperson, didn't push anything on me. He listened to what I wanted and we got it done. He also drove my new car home to Lancaster, CA for me. Thanks Justin More
by coachprice89
Employees Worked With
Chris Mcgregor, Justin Fernandez
February 16, 2021
Great customer service. Sam is a great salesman, he answered every question I had. I’m for sure recommending this place! I love my new vehicle!! answered every question I had. I’m for sure recommending this place! I love my new vehicle!! More
by ESCUADRAH2017
Employees Worked With
February 15, 2021
Gracias por su maravillosa atencion en especially a Aldo que nos explicó todo muy bien con mucha paciencia y trató de que hicieramos la mejor eleccion. que nos explicó todo muy bien con mucha paciencia y trató de que hicieramos la mejor eleccion. More
by carmenjgallegos957@gmail.com
February 12, 2021
We had a great experience with Garden Grove Kia. I found a car we liked and I sent a message to the dealership inquiring about it. We live 100 miles away, but the price was very competitive. I spoke and t a car we liked and I sent a message to the dealership inquiring about it. We live 100 miles away, but the price was very competitive. I spoke and texted with Kadin Espinoza the following day. He provided additional information and sent me images of the blemishes and interior. We decided to drive up to the dealership with the intent to buy the car for the “internet price” listed. Upon walking into the dealership we were greeted by an unknown but friendly person who escorted us to meet with Kadin. Kadin was great to work with and showed us the car. We closed the deal fairly quickly and then met with Paul in Finance. He had all the documents drafted and accurate. He was very nice and efficient. We had a great experience. Thank you all. More
by CraigE
Employees Worked With
Kadin, Paul, Kadin Espinosa
