Garden Grove Kia

Great service providers. Friendly and helpful. Cannot think of anything needed to improve the service. It is a pleasure getting my car serviced at Garden Grove Kia. think of anything needed to improve the service. It is a pleasure getting my car serviced at Garden Grove Kia. More

Being that I traveled 2 hrs to the dealership we had a great experience purchasing our vehicle. Brian our sales person was upfront and honest with no hidden fees I was able to make the decision without pr great experience purchasing our vehicle. Brian our sales person was upfront and honest with no hidden fees I was able to make the decision without pressure. The finance person I believe was Kenny?? Don’t remember but he was also honest and upfront. Very good experience overall. More

I just recently purchased a car with a salesman by the name of Toshi. The service he provided was beyond my expectations. I never once felt pressured to make a decision, and I could tell he was sincere ab name of Toshi. The service he provided was beyond my expectations. I never once felt pressured to make a decision, and I could tell he was sincere about getting me the best service there is. He is very passionate for cars and the job he has. He has only worked there for a few months, but he seems like a veteran. I would recommend working with Toshi if you are in the market for a Kia. More

Purchased a new Telluride from Brian F. (Internet Sales). He was very helpful and forthright, making the process very easy. He truly did what he could to try to make sure I got what I wanted, and he wasn't He was very helpful and forthright, making the process very easy. He truly did what he could to try to make sure I got what I wanted, and he wasn't too pushy or rushed like other salesman I've dealt with over the years at other dealerships. This dealership is small (not too many cars on the lot--which could be due to how quickly the cars have gone recently) but nice and relatively new (about a year old). Thanks! More

Service rep was great. He was professional and pleasant. All service people wore masks and were aware of social distancing. Thank you for all your help. All service people wore masks and were aware of social distancing. Thank you for all your help. More

Great service! He was very professional and kindly explained the different service levels while letting me know of his recommendations. I'll be back again! explained the different service levels while letting me know of his recommendations. I'll be back again! More

Good service and clear explanation of vehicle status. I received an accurate estimation of time required to complete job. I will be back soon. Thanks received an accurate estimation of time required to complete job. I will be back soon. Thanks More

Came in to service our Optima plug-in and saw the perfect Tellluride in the lot. Alex set us up for a test drive and a follow-up appt for the next morning. Toshi helped me get to the price I was comfortabl Tellluride in the lot. Alex set us up for a test drive and a follow-up appt for the next morning. Toshi helped me get to the price I was comfortable with, and Justin Walked me through the cars’ many features. Next up is Kadin who found my missing floor mats and gave me some more info. Kenny was efficient with the paperwork, and Eric was always quick to make sure I was helped as soon as I walked into the showroom. This is our second lease with GGK and it was an excellent experience. Kudos to Frank in the service department too; he’s partially responsible foe the new Telluride in our garage More

Frank was very helpful and provided excellent customer service. My Sorento went in for it’s 10K service. Frank told me that the car would be ready for pick up within 2 hours, at the exact 2 hour mark, my service. My Sorento went in for it’s 10K service. Frank told me that the car would be ready for pick up within 2 hours, at the exact 2 hour mark, my car was ready. Paying for the service was extremely easy. The Service Department is full of friendly and helpful employees, will definitely come back for my next service! Thank you, Frank Z! More