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Garden Grove Kia

Garden Grove, CA

4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

December 08, 2020

Thank you for your service.I will come back when I need Thank you for your service. I will come back when I need another new car. My family love new car. Merry Christmas and happy new year. More

by beemun0102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Le
Dec 08, 2020 -

Garden Grove Kia responded

It was a pleasure doing business with you! We're thrilled to hear that you and your family are enjoying your new car. Happy holidays, from all of us here at Garden Grove Kia!

December 08, 2020

It was a very pleasant experience. We had purchased our previous vehicle here. Staffs are friendly and helpful. We had to trade our car in because the starter died twice. They could not identify the reason More

by maichauvo83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Dec 08, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! Providing friendly and helpful service is always the goal here at Garden Grove Kia, and we are pleased to hear that we made it happen for you. We hope that you continue to enjoy your new vehicle, and if you ever need anything else, don't hesitate to give us a call or come back and see us again!

December 07, 2020

Had a great experience customer service wast exceptional service technician was courteous and thorough and the wait time was not long my family comes to service our cars only at GGKia More

by pcalmese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk
Dec 07, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share your experience! We are thrilled to hear that you and your family are so confident in the Garden Grove Kia team. Safe travels, and we hope to see you again down the road!

December 07, 2020

Well organized courteous employees with clean environment. Very informative, explained before and after services. Advises future attention for the safety on handling of the car. More

by Regalajs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 07, 2020 -

Garden Grove Kia responded

Thank you for trusting us with your vehicle! We are so happy to hear that you received informative service from our Garden Grove Kia team. Hope to see you down the road!

December 07, 2020

Luis had my vehicle checked out and advised engine rod failure. Also advised it was in warranty with no out of pocket fees. He even provided rental during the repair. I received my car in a timely manner. More

by franksweb1195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 07, 2020 -

Garden Grove Kia responded

It's great to hear that Luis took care of your repairs in a timely manner. Thank you so much for posting a wonderful review! If any future issues should arise, our Garden Grove Kia team will be here to help.

December 07, 2020

Always great Service and great Personal service. Have been going there for over 7 Years . Great location and very nice environment to take your vehicle too. Thank. Robert More

by Bobbyrock.slaughter200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis .
Dec 08, 2020 -

Garden Grove Kia responded

Robert - We can't thank you enough for coming to Garden Grove Kia for over 7 years - wow! It means a lot that you can depend on our team for excellent service, every time. Have a wonderful day!

December 07, 2020

Quick and easy visit. Staff was friendly and helpful. Francisco waa great. Would definitely come to this location from now on to get any service done. Thank you! More

by alyssagranillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Zuniga
Dec 07, 2020 -

Garden Grove Kia responded

Alyssa - It's wonderful to hear that your recent service visit was five-star worthy. Thank you very much for sharing this feedback and for giving a shout out to Francisco! We look forward to assisting you next time at Garden Grove Kia.

December 07, 2020

It's always a great experience when I get my Kia Soul serviced from customer service to car maintenance. We are treated nicely and with respect. Car is done on time always. We will be back for all of our More

by garfieldbulldogs84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mancilla, Francisco Zuniga.
Dec 07, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Garden Grove Kia team to get the job done. Safe travels in your Kia Soul, and we cannot wait to see you again next time!

Dec 08, 2020 -

garfieldbulldogs84 responded

It's our pleasure.

December 04, 2020

Great Service! I took my car in for a service recall and everything went smoothly I was in and out within the hour Frank kept me informed More

by gfontana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
frank
Dec 04, 2020 -

Garden Grove Kia responded

Thank you for the great review! We take pride in delivering efficient and successful service, and it is great to hear that this was reflected in your time working with Frank. Safe travels, and we hope to see you again at Garden Grove Kia!

December 04, 2020

The best Kia Service and Sales organization that I have used. The facility is well appointed. The staff is friendly and knowledgeable and the coffee is good. More

by SPIKEMOSIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Justin Fernandez
Dec 04, 2020 -

Garden Grove Kia responded

It means a lot to hear that our dealership stands out to you! We really appreciate this kind feedback about our facilities and service. Hope to see you next time at Garden Grove Kia!

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