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Garden Grove Kia
Garden Grove, CA
3,760 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,760 reviews
December 09, 2020
Sales man was very helpful and kind , will definitely recommend other friends to come to this dealership and ask for toshi!! Very happy with my experience. recommend other friends to come to this dealership and ask for toshi!! Very happy with my experience. More
by lcamarena620
Verified CustomerEmployees Worked With
Toshi
December 08, 2020
Thank you for your service.I will come back when I need Thank you for your service. I will come back when I need another new car. My family love new car. Merry Christmas and happy new year. Thank you for your service. I will come back when I need another new car. My family love new car. Merry Christmas and happy new year. More
by beemun0102
Employees Worked With
Dan Le
December 08, 2020
It was a very pleasant experience. We had purchased our previous vehicle here. Staffs are friendly and helpful. We had to trade our car in because the starter died twice. They could not identify the reason previous vehicle here. Staffs are friendly and helpful. We had to trade our car in because the starter died twice. They could not identify the reason for it. So we decided it is time to switch. More
by maichauvo83
Employees Worked With
Justin Fernandez
December 08, 2020
Very helpful. They kept me informed about the status of my vehicle. Waiting area was clean. Finished my service quickly and were very open and honest about what was going on. my vehicle. Waiting area was clean. Finished my service quickly and were very open and honest about what was going on. More
by coneecone
Employees Worked With
Luis
December 07, 2020
Had a great experience customer service wast exceptional service technician was courteous and thorough and the wait time was not long my family comes to service our cars only at GGKia service technician was courteous and thorough and the wait time was not long my family comes to service our cars only at GGKia More
by pcalmese
Employees Worked With
Unk
December 07, 2020
Quick and easy visit. Staff was friendly and helpful. Francisco waa great. Would definitely come to this location from now on to get any service done. Thank you! Francisco waa great. Would definitely come to this location from now on to get any service done. Thank you! More
by alyssagranillo
Employees Worked With
Francisco Zuniga
December 07, 2020
It's always a great experience when I get my Kia Soul serviced from customer service to car maintenance. We are treated nicely and with respect. Car is done on time always. We will be back for all of our serviced from customer service to car maintenance. We are treated nicely and with respect. Car is done on time always. We will be back for all of our services. More
by garfieldbulldogs84
Employees Worked With
Frank Mancilla, Francisco Zuniga.
December 07, 2020
Well organized courteous employees with clean environment. Very informative, explained before and after services. Advises future attention for the safety on handling of the car. environment. Very informative, explained before and after services. Advises future attention for the safety on handling of the car. More
by Regalajs
Employees Worked With
Luis Mendoza
December 07, 2020
Luis had my vehicle checked out and advised engine rod failure. Also advised it was in warranty with no out of pocket fees. He even provided rental during the repair. I received my car in a timely manner. failure. Also advised it was in warranty with no out of pocket fees. He even provided rental during the repair. I received my car in a timely manner. More
by franksweb1195
Employees Worked With
Luis
December 07, 2020
Always great Service and great Personal service. Have been going there for over 7 Years . Great location and very nice environment to take your vehicle too. Thank. Robert been going there for over 7 Years . Great location and very nice environment to take your vehicle too. Thank. Robert More
by Bobbyrock.slaughter200
Employees Worked With
Luis .
