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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
November 03, 2020
Excellent Customer Service, Excellent Service on my vehicle. Luis was very kind, patient, knowledgeable, answered all the questions & took the time to explain additional features of my car I was never vehicle. Luis was very kind, patient, knowledgeable, answered all the questions & took the time to explain additional features of my car I was never aware of. More
by carrie5lynn
Verified CustomerEmployees Worked With
Luis
November 03, 2020
Great customer service. Dropped off car after hours. Frank followed up next morning confirming received and services to be done. Work done as scheduled and great communication throughout. Frank followed up next morning confirming received and services to be done. Work done as scheduled and great communication throughout. More
by franksweb1195
Employees Worked With
Frank
November 03, 2020
Excelente servicio de Luis Mendoza y Andrea, estoy muy agradecido! Fueron muy atentos en todo momento y me ayudaron mucho en todo el proceso del servicio. agradecido! Fueron muy atentos en todo momento y me ayudaron mucho en todo el proceso del servicio. More
by GUILLERMO FURLONG
Employees Worked With
Luis Mendoza y Andrea de service...
November 02, 2020
Kadin was great! When deciding to purchase the Selta, Kadin texted me. He was able to beat/match what Cerritos Kia offered. I'm happy w/my decision! Kadin texted me. He was able to beat/match what Cerritos Kia offered. I'm happy w/my decision! More
by Diana
Employees Worked With
Other Employees :
The finance guy. Sorry, forgot his name. , Chris Mcgregor, Kadin Espinosa
November 02, 2020
Great and friendly place. I cannot say more about employees here, providing great customer service, and on time. I will come back again in futute employees here, providing great customer service, and on time. I will come back again in futute More
by LOUISNGUYEN205
Employees Worked With
Frank
November 02, 2020
I went in for a simple oil change but the adviser secretly added a tire rotation on top of my order. Furthermore, there is no more complementary car wash the very first time for service at this deale secretly added a tire rotation on top of my order. Furthermore, there is no more complementary car wash the very first time for service at this dealership. Will not recommend it and will not visit there again! More
by notenought
Employees Worked With
Rudy Cruz
November 02, 2020
Frank from service Dept. was very helpful and very genuine. He addressed the concern and fixed the issues with the vehicle on the first visit. genuine. He addressed the concern and fixed the issues with the vehicle on the first visit. More
by ERNESTO.RAMIREZ
Employees Worked With
Frank.
November 02, 2020
I was very happy with the service at Kia garden grove. They had the best pricing around and great financing options. I would recommend them They had the best pricing around and great financing options. I would recommend them More
by lindsey.mccafferty
November 02, 2020
The dealership was maintained and easy to find. Everyone was helpful and knowledgeable. Francisco explained everything and kept his word by calling and letting us know as soon as possible our choices. Than was helpful and knowledgeable. Francisco explained everything and kept his word by calling and letting us know as soon as possible our choices. Thank You More
by alcantar_allan
Employees Worked With
Francisco Manci
