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Garden Grove Kia

Garden Grove, CA

4.7
3,916 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,916 reviews

February 15, 2021

Gracias por su maravillosa atencion en especially a Aldo que nos explicó todo muy bien con mucha paciencia y trató de que hicieramos la mejor eleccion. More

by carmenjgallegos957@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Dan Le
Feb 16, 2021 -

Garden Grove Kia responded

Gracias por compartir su experiencia! Las palabras amables acerca de Aldo nos hacen sonreír y apreciamos su confianza en nuestro equipo. Le deseamos muchas millas felices y esperamos trabajar con usted en Garden Grove Kia la próxima vez!

February 12, 2021

We had a great experience with Garden Grove Kia. I found a car we liked and I sent a message to the dealership inquiring about it. We live 100 miles away, but the price was very competitive. I spoke and t More

by CraigE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadin, Paul, Kadin Espinosa
Feb 12, 2021 -

Garden Grove Kia responded

Craig - Thank you so much for posting a review about your recent purchasing experience so that others will know what it's like to be a guest at Garden Grove Kia! We are thrilled to hear that Kadin provided informative service and that it was simple for you to get into your new ride. Congratulations! Our team is grateful that you would make the trip out to see us, and we hope that you absolutely love your new vehicle.

February 11, 2021

Our service writer Luis Mendoza is the top reason we get service at Gg Kia. He makes a nervous situation better. going there a better experience More

by sandyskelton1222
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 11, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! Luis is an excellent member of our team at Garden Grove Kia, and we will be sure to let him know that you appreciate his help. We are grateful that we get the opportunity to assist you here, and we look forward to your next visit!

February 09, 2021

The great customer service I receive in the service department makes my experience so much better. I’ve always gone with Luis Mendoza! He’s great!! More

by dperez7505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 09, 2021 -

Garden Grove Kia responded

Thank you so much for being a loyal Garden Grove Kia customer! We are thrilled that you can depend on Luis can depend on excellent service, every visit. Enjoy your day!

February 06, 2021

Car buying is always so overwhelming. Kadin made my car buying experience. He has the best energy and so helpful. I want to buy all my cars for him !! More

by jaden holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Feb 08, 2021 -

Garden Grove Kia responded

Hi Jaden - Thank you for the great feedback! We appreciate your business and are thrilled to hear that Kadin went above and beyond to assist you. Drive safely in your new vehicle, and we hope to see you again at Garden Grove Kia!

February 05, 2021

Service was great I purchased the Kia K 5 from Garden Service was great I purchased the Kia K 5 from Garden Grove Kia It was time to get my first oil change. My only issue was how long it took me to More

by Leon Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reisinger
February 04, 2021

Brought my vehicle for service again, and as always I had excellent service. I always work with Luis and I will continue to service with him. More

by Simmons.Ry.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Kadin Espinosa
Feb 04, 2021 -

Garden Grove Kia responded

Thank you for trusting Luis and the team with your business and your vehicle! We are always happy to help here at Garden Grove Kia.

February 04, 2021

The customer service rep Luis was very professional and polite. Checked to see if I had any factor recalls and went over the scheduled maintenance and what the difference was. Hopefully, I will get him More

by haler0702
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Garden Grove Kia responded

We're so proud to have you as a Garden Grove Kia customer! It makes our day to hear that Luis took such good care of you and your vehicle, and we'll be sure to let him know how much you appreciated his help. Thank you for trusting us with your repair and maintenance needs!

February 03, 2021

Frank Mancilla in the Service Department and everyone else I came in contact with are exceptional in their customer service!!! Very courteous and friendly. Frank needs a BIG raise!!! More

by tamsat12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mancilla
Feb 04, 2021 -

Garden Grove Kia responded

We're thrilled to hear how much you enjoyed working with Frank, and we'll be sure to pass along your kind words to him! Thank you for your confidence in the service team here at Garden Grove Kia!

February 01, 2021

Were not pushy at all. They had the best prices. And they allowed me to give the down payment i was comfortable with. Surly Would buy from here again. More

by edward.navidad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toshi Saigusa, Brian Fierros
Feb 01, 2021 -

Garden Grove Kia responded

Edward, we are thrilled that our team made your purchase experience so positive and pressure-free! Thank you for trusting Garden Grove Kia with your business and sharing your excellent review. Safe travels in your new car!

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