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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
October 05, 2020
Great professionalism from everyone I encountered, explained what my car needed and did a great job at replacing my parts needed, honored warranty on my battery. explained what my car needed and did a great job at replacing my parts needed, honored warranty on my battery. More
by torres204
Verified CustomerEmployees Worked With
Jacob Aguirre service
October 04, 2020
Great service, my advisor Luis was very professional and kept me up to date on the progress of my vehicle. I will definitely be coming back in the future, THIS Kia service department is by far the best expe kept me up to date on the progress of my vehicle. I will definitely be coming back in the future, THIS Kia service department is by far the best experience I've had. More
by Simmons.Ry.F
Employees Worked With
Luis Mendoza
October 03, 2020
Please send me a car fax of the jeep liberty that i bought. again please send me a car fax of the jeep liberty i bought. I never recieved a copy and i already revisited the dealership in search of this bought. again please send me a car fax of the jeep liberty i bought. I never recieved a copy and i already revisited the dealership in search of this car fax. Paul at finance helped me on my revisit. he said he was sorry he forgot to issue me the car fax when i purchased the jeep and that he would send it by email. Still waiting on the car fax. Thank you KIA of Garden Grove. God Bless More
by SACEVES1
Employees Worked With
Christina
October 02, 2020
Check in for my appointment was efficient and service was completed at the estimated time provided. Comfortable and clean waiting area with good wifi signal. completed at the estimated time provided. Comfortable and clean waiting area with good wifi signal. More
by rg
Employees Worked With
Jacob Aguirre
October 02, 2020
Finished service on time as they knew I had a certain window of time for service. Everyone was friendly and waiting area was clean. Appreciated the free wifi. window of time for service. Everyone was friendly and waiting area was clean. Appreciated the free wifi. More
by THERESA.S
Employees Worked With
Don’t remember names of who helped me.
October 01, 2020
Very nice and clean facility. This is our 2nd Kia from GG Kia and we will definitely be back again. Everyone we interacted with was friendly and great to work with. Kia and we will definitely be back again. Everyone we interacted with was friendly and great to work with. More
by AYLEE73
Employees Worked With
Kenny Seo, Justin Fernandez, Dan Le
October 01, 2020
Thank you for the service, you did a great job, I wish you would wash our cars. The wait time wasn’t too bad and the car drives and feels great. you would wash our cars. The wait time wasn’t too bad and the car drives and feels great. More
by johnmgarciajmgml7
Employees Worked With
Luis and Frank
