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Garden Grove Kia
Garden Grove, CA
3,682 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,682 reviews
Verified Customer
December 10, 2024
This dealership offers good service but is very pricey. And coupons always come in the mail after I’ve already had my car serviced, which is frustrating. And coupons always come in the mail after I’ve already had my car serviced, which is frustrating. More
by Sjoo57
Employees Worked With
Jeremy from service dept
December 10, 2024
ET was helpful and answered all of my questions. Freddy in finance did a great job getting us through the process as my husband was on a time crunch for work. Freddy in finance did a great job getting us through the process as my husband was on a time crunch for work. More
by BPECKROACH
Employees Worked With
December 10, 2024
my service writer mr. Franklin was quite frankly the nicest person i have met at a dealer. I had a minor concern, he promptly took care of me and i was out in 15 minutes. Franklin was quite frankly the nicest person i have met at a dealer. I had a minor concern, he promptly took care of me and i was out in 15 minutes. This is a GREAT way to keep customers. After a really sad experience at HB Kia this was refreshing. Good job More
by anaheimtransam
Employees Worked With
Chris Franklin
December 09, 2024
I didn't buy my car here because they didn't have a two wheel model in stock but, I read you would service my car anyway. I have a friend who knows the general manager and says he's a great guy. I was very wheel model in stock but, I read you would service my car anyway. I have a friend who knows the general manager and says he's a great guy. I was very pleased the way I was treated by the service staff. I will come back for sure. More
by rtcrider
Employees Worked With
Luis Mendoza
December 08, 2024
Great customer service, friendly and professional. I was helped as soon as I arrived and was not there waiting for service longer than needed. I was helped as soon as I arrived and was not there waiting for service longer than needed. More
by JASMIN4TORRES
Employees Worked With
Christopher
