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Garden Grove Kia

Garden Grove, CA

4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

September 28, 2020

Luis and his team were very kind, informative and got my car fixed in less than 2 hours. I was notified that it might take all day but to my surprise Luis called me sooner and told me my car was ready. I’m More

by hoolpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy, Andrea
Sep 28, 2020 -

Garden Grove Kia responded

Thank you for trusting Garden Grove Kia to get the job done! We're glad to hear that Luis provided you with a seamless and enjoyable experience and we look forward to working with you in the future!

September 28, 2020

It was great experience. They explained everything very detail about everything. At the time I and my GF had something minor issues on credit but they found best solutions. I appreciate those guys. Very ac More

by PHEV Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Dyer, Justin Fernandez, Justin Fernandez
Sep 28, 2020 -

Garden Grove Kia responded

We love to hear that you had a positive experience working with our Garden Grove Kia team. A big thanks to you and your girlfriend for trusting us with your business! We wish you safe and happy driving.

September 28, 2020

Very pleasant and professional employees! Job was done Very pleasant and professional employees! Job was done in a reasonable amount of time and they seemed pretty busy that particular day. Many thanks fo More

by laurelmurray1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in service
Sep 28, 2020 -

Garden Grove Kia responded

Laurel - It's our pleasure to assist you! We are happy to know that your recent visit went smoothly and that your repairs were completed in a timely manner. Thank you for coming to Garden Grove Kia!

September 28, 2020

Very fast and very polite service always a pleasure to work with a major asset to Garden Grove Kia Service Department thank you for a great service More

by w-hopke4826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz Mendoza
Sep 28, 2020 -

Garden Grove Kia responded

Thank you for continuing to support Garden Grove Kia. I am glad to hear that you are always taken care of!

September 25, 2020

Great dealership, Customer Service were great , they asset me with my lease and they make it happen I want to say thank you guys and I’m happy doing business with u. More

by mamdouhalhayek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Sep 25, 2020 -

Garden Grove Kia responded

It's our pleasure to assist you and we are so glad to know that you're a happy customer. Thank you for supporting us with a wonderful review! - Garden Grove Kia team

September 25, 2020

Kadin Espinosa provided excellent customer service and a pleasant car buying experience. I negotiated my deal over the phone and flew in from Las Vegas to pick up my new car. More

by VEGASJUAN2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Kadin Espinosa
Sep 25, 2020 -

Garden Grove Kia responded

Congratulations on your new vehicle! It is great to hear that Kadin was able to assist with your purchase and make the process go smoothly. Safe travels and we hope to see you again at Garden Grove Kia!

September 25, 2020

I bought my Kia Soul there 4 years ago and continue to have my car serviced there. The customer service is amazing. Luis Mendoza handled my service and was so nice and so accommodating. Thank you GG Kia! More

by kpanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Sep 25, 2020 -

Garden Grove Kia responded

Thank you so much for being part of the Garden Grove Kia family! We are grateful for your four years of business and love that you can trust us to keep you safe out on the road. Have a great weekend!

September 24, 2020

Kadin was extremely kind and helpful. You can tell that he truly cares about his customers; he even offered us snacks when we got hungry! My mom leased a Niro hybrid, and I purchased out my lease for my 20 More

by TASHAVISION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Sep 24, 2020 -

Garden Grove Kia responded

Thank you for the wonderful review! It is great to hear that Kadin delivered such an excellent purchase experience for both you and your mother. Congratulations and we hope to work with you again at Garden Grove Kia!

September 24, 2020

Perfect experience!!arrived 30 minutes early but was swiftly taken right away. Let me know what was going on and escorted to the lounge. Kept in touch with me and then let me know what needed to be do More

by caroline.schaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Sep 24, 2020 -

Garden Grove Kia responded

Thank you for the review, Caroline! We are thrilled to hear that you had such a transparent and efficient service experience at Garden Grove Kia. Safe travels and we cannot wait to see you again down the road!

September 24, 2020

What a wonderful experience! Our salesperson was so helpful and knowledgeable and honest! The new Seltos is a great car and I am looking forward to many years of enjoyable driving. Thank you, KIA of Ga More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Sep 24, 2020 -

Garden Grove Kia responded

Thank you for the review, Grace! We are proud to have earned your business at Garden Grove Kia and happy to hear that the team delivered such excellent service. Congratulations and we are wishing you safe travels in your new Kia Seltos!

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