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Garden Grove Kia
Garden Grove, CA
4,024 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,024 reviews
June 10, 2021
We were very happy with the service we got for our Kia at Kia Garden Grove. This was our first visit, but we will be back whenever our Kia needs future service. Kia Garden Grove. This was our first visit, but we will be back whenever our Kia needs future service. More
by johnsterling17
Verified CustomerEmployees Worked With
Kurtis
June 08, 2021
Mr. Aldo made my new car buying a wonderful experience. Can't wait to recommend my all family and friends I was very satisfied with my vehicle. experience. Can't wait to recommend my all family and friends I was very satisfied with my vehicle. More
by FERNANDOSERNA1155
Employees Worked With
June 08, 2021
Great experience, very transparent throughout the process. I was able to get in quickly, and Toshi helped answer all questions that we had. Would recommend. process. I was able to get in quickly, and Toshi helped answer all questions that we had. Would recommend. More
by STEVEN.NISHIMURA
Employees Worked With
Toshi Saigusa
June 07, 2021
Easiest and quickest car buying experience I've ever had. I came in knowing exactly what I wanted, and the warranty offered is fantastic. Javier is the man! I came in knowing exactly what I wanted, and the warranty offered is fantastic. Javier is the man! More
by RYAN.BINSE
Employees Worked With
Javier
June 05, 2021
Javier and Mike were wonderful. They got me the price I need for the car I wanted. The process was easy and friendly. So excited with my new car! need for the car I wanted. The process was easy and friendly. So excited with my new car! More
by mitaratanjee
June 04, 2021
Unfortunately I found paw prints in the interior of my vehicle and it smelled of dog urine upon return to me. Makes me very sad. Update: Problem addressed. Mr. Atchison acknowledged the problem and vehicle and it smelled of dog urine upon return to me. Makes me very sad. Update: Problem addressed. Mr. Atchison acknowledged the problem and responded immediately. Thank you Craig! More
by Ilene
Employees Worked With
June 03, 2021
I was not asked if I wanted to purchase Theft Patrol. $1,212 later! Still wondering ? If it’s an optional purchase? That’s what was stated on my bill of sale. when I drove the car off lot, it was paid in $1,212 later! Still wondering ? If it’s an optional purchase? That’s what was stated on my bill of sale. when I drove the car off lot, it was paid in full. More
by gbribiesca57
Employees Worked With
Chris Mcgregor
June 03, 2021
Toshi, Kadin, Kenny and Brian were all so helpful from start to finish with my new 2022 Kia Stinger lease. They were all so personable and kind!!! So much fun to talk to. They made the lease process so ef start to finish with my new 2022 Kia Stinger lease. They were all so personable and kind!!! So much fun to talk to. They made the lease process so efficient and easy. I’d recommend Garden Grove Kia to anyone. Thanks again Toshi for everything. Had such an awesome experience. Love my new car. More
by shaena
Employees Worked With
Kadin Espinosa, Toshi Saigusa, Brian Fierros
June 02, 2021
Toshi made my new car buying experience the best. He went over and above to make sure that I was completely satisfied with my vehicle purchase and i will be sure to ask for him when I purchase a new car went over and above to make sure that I was completely satisfied with my vehicle purchase and i will be sure to ask for him when I purchase a new car for my daughter. More
by CRAIG.PEREZ
Employees Worked With
Toshi Saigusa
June 01, 2021
Sam the salesman was very nice. To bad that he and Ken added things to my contract that I didn’t ask for totally over 4,000. Such as a security alarm device that was not even on the car and additional added things to my contract that I didn’t ask for totally over 4,000. Such as a security alarm device that was not even on the car and additional extended warranties. Also called Ken out on some numbers that I noticed where incorrect and he had them corrected. Would not use your dealership again because of the dirty tricks that Ken tried to get past me. More
by KARLABROCKINGTON
