Back

Garden Grove Kia

Garden Grove, CA

4.7
3,735 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,735 reviews

September 22, 2020

Went in for vehicle maintenance. Quick and friendly customer service, was upfront about costs and also any recommendations for future visits regarding maintenance of my vehicle. Thank you. :) More

by aleaguirre126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Sep 22, 2020 -

Garden Grove Kia responded

It's our privilege to assist you! Thank you for coming to Garden Grove Kia for your auto service needs and supporting our team with a great review. We look forward to your next visit with us.

September 22, 2020

If you are in search for a sales associate who is both patient and knowledgeable, look no further! Aldo Orea at Kia was so delightful and understanding. I cannot recommend him enough to my family and frie More

by GRodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Le
Sep 22, 2020 -

Garden Grove Kia responded

Thank you for sharing your kind feedback for our team member, Aldo. We want our guests to be confident in their decisions and I am glad to hear that came true for you! On behalf of all of us at Garden Grove Kia, we wish you safe travels!

September 19, 2020

My experience coming to this dealership for service has always been positive. Everyone is very helpful and I get my car back within the timeframe I’ve been told. This is where I go for car service needs. More

by mariloubarachina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Sep 21, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad you enjoy working with our team at Garden Grove Kia, and we are grateful for your returning business. We look forward to your next visit!

September 18, 2020

Kadin Espinosa! Excellent service. 2nd car from this dealership. 5 star to Kadin for his hard work. Best stuff in the business. From sales to managers. Will be back for another Kia. More

by DAVEVU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Sep 21, 2020 -

Garden Grove Kia responded

Thank you for the review! It was our pleasure to assist you here at Garden Grove Kia, and we will certainly let Kadin know that you appreciate his help. We look forward to your next visit!

September 18, 2020

I have been taking my Kia Soul in since 2012 and the service is awesome, friendly, price is right and would not take it anywhere else. More

by patricia.rymsza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Sep 18, 2020 -

Garden Grove Kia responded

Patricia - We can't thank you enough for coming to Garden Grove Kia for all of your auto service needs! We truly appreciate you trusting us with your Kia Soul, time and time again. Enjoy your weekend!

September 18, 2020

Justin was very helpful and asked a lot of questions to really understand what I was looking for. What I really admired was there was no pressure to add on other features to the car. More

by alkazzir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Sep 18, 2020 -

Garden Grove Kia responded

Thank you for posting about your recent visit with Justin. We're glad to hear that he was so accommodating and we are lucky to have you as a Garden Grove Kia customer!

September 18, 2020

The GG Kia family went far beyond their call of duty with my Niro purchase from sales person Bryanna Crawford! I was hesitant to move forward at this time but Bryanna put all my fears to rest by answering al More

by karinadesigns8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelly, Kenny Seo, Bryanna Crawford, Kadin Espinosa
Sep 21, 2020 -

Garden Grove Kia responded

Thank you so much for taking the time to leave us this review! Bryanna, Kadin, and Michael are all excellent members of our team at Garden Grove Kia, and we couldn't be more pleased to hear that they took good care of you and your daughter. We will certainly pass along your kind words, and we hope that you continue to enjoy your Kia Niro!

September 17, 2020

I especially want to mention Jacob in service. He listened and communicated clearly. I felt confident as he walked me thru my concerns and checking out my Kia Sportage. Thank you! More

by JOYFULNAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob in the Service Dept.
Sep 18, 2020 -

Garden Grove Kia responded

Thanks for taking the time to review Garden Grove Kia! We're glad to hear that Jacob worked hard to earn your 5-stars during your recent visit. Safe travels in your Kia Sportage!

September 17, 2020

Luis always provides the best service! I drive from HB to Garden Grove because he is always so helpful, trustworthy and continues to go above and beyond. More

by jlynch528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 17, 2020 -

Garden Grove Kia responded

It is fantastic to hear that Luis delivered such excellent service! Thank you for sharing and for choosing Garden Grove Kia. We appreciate you making the trip and hope to work with you again next time!

September 17, 2020

I took my Kia Forte for service and Luis was my advisor that did an amazing job from beginning to end. His customer service is seriously the best! More

by sulianasegura07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis in Service
Sep 18, 2020 -

Garden Grove Kia responded

It is wonderful to hear that Luis delivered such an excellent experience! Thanks for taking the time to share. We hope to work with you again at Garden Grove Kia!

...
342
...