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Garden Grove Kia
Garden Grove, CA
3,960 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,960 reviews
March 09, 2021
Garden grove Kia is Clean and has friendly staff in service department. They explained what was going to be done on my vehicle and in what time frame it would be done. service department. They explained what was going to be done on my vehicle and in what time frame it would be done. More
by ayalae03
Verified CustomerEmployees Worked With
Luis
March 08, 2021
Both people we dealt with were very polite and friendly. I was very comfortable dealing with them. However I should not be forced to complete 25 words. I was very comfortable dealing with them. However I should not be forced to complete 25 words. More
by BUTTERFIELD2630
Employees Worked With
Justin Fernandez, Dan Le
March 08, 2021
Luis was very professional with amazing customer service. He helped me with my vehicle. Would highly recommend him to other kia owners for service or car concerns. He helped me with my vehicle. Would highly recommend him to other kia owners for service or car concerns. More
by crystalfweihs
Employees Worked With
Luis
March 06, 2021
The sales people is shady, with no ethics or integrity. I do not see this dealership prospering. You can't trust them as far as as you can see them do not see this dealership prospering. You can't trust them as far as as you can see them More
by NMITCHELL8782
March 04, 2021
Service and service tech were both five stars!Francisco Service and service tech were both five stars! Francisco was the best service consultant. Friendly and very helpful! Please advice Francisco to cal Service and service tech were both five stars! Francisco was the best service consultant. Friendly and very helpful! Please advice Francisco to call me to schedule my next appointment! More
by EATHOMAS39
Employees Worked With
Francisco Zuniga
March 02, 2021
This is our 2nd time purchasing from this dealership and I'm so glad we came back here. Our salesperson Angela was patient and friendly and we felt no pressure making a purchase. Everyone was friendly and I'm so glad we came back here. Our salesperson Angela was patient and friendly and we felt no pressure making a purchase. Everyone was friendly and easy to work with. We will definitely continue to purchase our vehicles from this dealership. More
by LAINEYLE
March 01, 2021
I was due for a 15k service and I got checked in at exactly 11:45, no waiting at all. The wait time for the service was reasonable. The staff was professional and explained the process thoroughly. exactly 11:45, no waiting at all. The wait time for the service was reasonable. The staff was professional and explained the process thoroughly. More
by E. Patrick
Employees Worked With
Francisco Zuniga
February 26, 2021
Great customer service and very friendly .I appreciate not waiting as long as anticipated. I would definitely come back again for car service. Thank you not waiting as long as anticipated. I would definitely come back again for car service. Thank you More
by klc1251
Employees Worked With
Francisco Zuniga
February 25, 2021
2012 Kia Soreno, you charged me for a new battery, my car was traded in on a deal on Honda, deal fell through, took my car back, you stole my new battery and replaced it with a used one and stole my front fl was traded in on a deal on Honda, deal fell through, took my car back, you stole my new battery and replaced it with a used one and stole my front floor mats. I am reporting you to the State of California. Gary Blackburn More
by garythewriter2
Employees Worked With
Kadin Espinosa
