Back

Garden Grove Kia

Garden Grove, CA

4.7
3,916 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,916 reviews

January 04, 2021

I just recently purchased a car with a salesman by the name of Toshi. The service he provided was beyond my expectations. I never once felt pressured to make a decision, and I could tell he was sincere ab More

by devin.luhrsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toshi Saigusa, Chris Mcgregor
Jan 05, 2021 -

Garden Grove Kia responded

We appreciate this glowing review of Toshi! He is a valuable member of our team and we are happy that his dedication is clear to see. Thank you for choosing Garden Grove Kia and sharing your five-star feedback. We hope you are loving your new car!

January 02, 2021

Great service! He was very professional and kindly explained the different service levels while letting me know of his recommendations. I'll be back again! More

by n.dev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department employee
Jan 05, 2021 -

Garden Grove Kia responded

It is wonderful to read your review of our service team! Thank you for your confidence in Garden Grove Kia, and for your business. See you next time!

January 01, 2021

Frank was very helpful and provided excellent customer service. My Sorento went in for it’s 10K service. Frank told me that the car would be ready for pick up within 2 hours, at the exact 2 hour mark, my More

by helloally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Zuniga
Jan 04, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! We are so glad Frank took such good care of you here at Garden Grove Kia, and we will be sure to let him know that you appreciate his help. If you and your Kia Sorento ever need anything else, don't hesitate to come back and see us again!

January 01, 2021

Good service and clear explanation of vehicle status. I received an accurate estimation of time required to complete job. I will be back soon. Thanks More

by Acdcpc50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jan 05, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Garden Grove Kia, and we look forward to your next visit!

January 01, 2021

Came in to service our Optima plug-in and saw the perfect Tellluride in the lot. Alex set us up for a test drive and a follow-up appt for the next morning. Toshi helped me get to the price I was comfortabl More

by djohnson555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toshi, Alex, Eric(?), Kenny, Frank, Justin Fernandez, Kadin Espinosa
Jan 04, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! We couldn't be more proud that we earned your business here at Garden Grove Kia, and we will be sure to let Kadin, Alex, Kenny, Frank, Justin, and Eric know that you appreciate their help. We hope that you continue to enjoy your new Kia Telluride!

December 31, 2020

They listened to me and did what they said, it always seems like things are taking too long but when you see all they have to do it makes sense they cross all their T’s and dot all of the I’s and double More

by gobd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toshi
Dec 31, 2020 -

Garden Grove Kia responded

Thank you for trusting Garden Grove Kia with your time and business! We are grateful for your support and we hope to have the opportunity to assist you again.

December 28, 2020

I had an excellent experience with Kadin Espinosa and Garden Grove Kia. I checked out some other dealerships but none quite measured up to Garden Grove Kia. Kadin was super friendly, and knowledgeable. More

by Jacqueline K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Kadin Espinosa
Dec 29, 2020 -

Garden Grove Kia responded

Jacqueline, thank you for taking the time to leave us a review! We are so glad Kadin took such good care of you here at Garden Grove Kia, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

December 28, 2020

Great service, happy with the overall experience and will return for sure! They even cleaned my car after the service which was a unexpected treat! More

by mike@buggybuilders.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 28, 2020 -

Garden Grove Kia responded

Mike - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such an exceptional service experience working with the Garden Grove Kia team. Safe travels, and we hope to see you again down the road!

December 28, 2020

Brandon was pleasant in assisting me to purchase my first Kia. Went over the features of my new Sorrento. He even drove it to my home, since I went by myself to make purchase. More

by LOP_SILVIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon , Chris Mcgregor
Dec 28, 2020 -

Garden Grove Kia responded

Congratulations on your new Kia Sorrento! We are thrilled to hear that Brandon took such great care of you and delivered your car right to your door. Thank you for giving Garden Grove Kia your business and your five-star feedback. Safe travels in your new ride!

December 26, 2020

Very professional and considerate. The vehicle was service in timely matter. Mr. Zuniga was very curious. I will recommend a friend or family members to the dealer. More

by teddihuerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Zuniga, service advisor
Dec 28, 2020 -

Garden Grove Kia responded

Thank you so much for recommending Garden Grove Kia! We are glad to hear that Mr. Zuniga provided professional service which made your recent visit such a success. Safe travels!

...
342
...