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Garden Grove Kia
Garden Grove, CA
3,709 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,709 reviews
July 20, 2020
Luis from Service Dept. is always very helpful and knowledgeable about my vehicle. He keeps me updated at all times about my vehicle. Love it. knowledgeable about my vehicle. He keeps me updated at all times about my vehicle. Love it. More
by sairacoronado65
Verified CustomerEmployees Worked With
Luis (Service Dept)
July 18, 2020
This dealership chose me, as they were the only one nearby that had a manual transmission in stock. Sales dept as friendly as they needed to be, I have no complaints nearby that had a manual transmission in stock. Sales dept as friendly as they needed to be, I have no complaints More
by TBENGE229
July 17, 2020
Luis is an excellent service advisor. He always takes time to explain any issues with your car. He looks for recalls and repairs that are covered by warranty. Others at the dealership do not do this. time to explain any issues with your car. He looks for recalls and repairs that are covered by warranty. Others at the dealership do not do this. More
by johnl702
Employees Worked With
Luis
July 15, 2020
Great staff! Also help us and he was great answering all the questions we have. I already recommended to my friends and family. I will definitely going back. the questions we have. I already recommended to my friends and family. I will definitely going back. More
by CYNNAVA
Employees Worked With
July 15, 2020
oil change Bought car at GG Kia in 2011, and always brought car in for required oil changes , I think I was paying around $40.00, with a washI was really disgust Bought car at GG Kia in 2011, and always brought car in for required oil changes , I think I was paying around $40.00, with a washI was really disgusted at the new pricing schedule for a simple oil change, I was told "we have new ownership" well if that is the case shame on them, plus didn't even was the car as they always did, really dissapointed More
by bkbackouris
Employees Worked With
Justin Fernandez
July 14, 2020
Great customer service Brianna went beyond to get us the deal we needed to purchase our new vehicle spoke to her couple weeks she followed up with all the incentives interest rates and helped us trade in ou deal we needed to purchase our new vehicle spoke to her couple weeks she followed up with all the incentives interest rates and helped us trade in our lease and also She was able to match the lower price we had gotten at another dealership Once we arrived at the dealership she was able to get us to do all the prequalification over the phone it was a great experience also with the gentleman from finance. More
by ARIAVA114
Employees Worked With
Luis Martinez, Bryanna Crawford
July 13, 2020
Very easy low pressure buying experience. They worked with me and got me the price I needed for the car that I wanted. Love the Forte GT! with me and got me the price I needed for the car that I wanted. Love the Forte GT! More
by DominicWarman
July 12, 2020
Great experience. Friendly and knowledgeable staff. Justin took very good care of me. Showed me more options than I thought you had and got me a better deal than the other dealerships I visited. Justin took very good care of me. Showed me more options than I thought you had and got me a better deal than the other dealerships I visited. More
by Derek
Employees Worked With
Chad, Justin Fernandez
July 11, 2020
Muy buena atencion en Verdad lo recomiendo ,te ayudan para que consigas el carro que te gusta muchas gracias a el vendedor ALDO OREA por la ayuda proporcionada. para que consigas el carro que te gusta muchas gracias a el vendedor ALDO OREA por la ayuda proporcionada. More
by clauval1971
Employees Worked With
