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Garden Grove Kia
Garden Grove, CA
3,682 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,682 reviews
Verified Customer
November 26, 2024
Was not happy that my battery was still under KIA warranty and dealer didn’t warrant the warranty on their own battery. Battery had a 9/22 sticker showing it should still be good until 9/25. warranty and dealer didn’t warrant the warranty on their own battery. Battery had a 9/22 sticker showing it should still be good until 9/25. More
by GERRY.SANTANA
Employees Worked With
Luis in service
November 26, 2024
I love going to the dealership, the service advisor LOUIS, the manager Chad. they’re always pleasant to speak with and answers all of my questions. Keeps me informed on my vehicle. The wait times isn’ LOUIS, the manager Chad. they’re always pleasant to speak with and answers all of my questions. Keeps me informed on my vehicle. The wait times isn’t long at all the facility is always clean. My go to shop for services. More
by DMAC600C
Employees Worked With
November 26, 2024
Abraham Choi was the person who helped me the most and played a crucial role in my decision to buy a car from Garden Grove KIA. He was very kind and provided detailed information played a crucial role in my decision to buy a car from Garden Grove KIA. He was very kind and provided detailed information More
by seonghyun.choi
Employees Worked With
Abraham Choi
November 25, 2024
I am left completely satisfied after each maintenance appointment. My car is available in promised time and it is returned to me clean. The service department has always been very kind and accommodating. appointment. My car is available in promised time and it is returned to me clean. The service department has always been very kind and accommodating. More
by Yeva Honcharova
Employees Worked With
Luis in the service department
November 24, 2024
Luis explained the work to be done clearly. He made me confident in the services to be performed and the car was ready in the time promised. The waiting area made the time pass quickly and comf He made me confident in the services to be performed and the car was ready in the time promised. The waiting area made the time pass quickly and comfortably. More
by PCHUCOLLINS
Employees Worked With
Luis Mendoza
November 24, 2024
The sales person was easy enough to work with. Getting through finance and understanding of EV sales was not great, but that has been the case everywhere I've gone. It still took close to 4 hours Getting through finance and understanding of EV sales was not great, but that has been the case everywhere I've gone. It still took close to 4 hours to complete the transaction... Otherwise, easy enough, and they were all pretty nice, not pushy like most dealerships. More
by ycuervo
Employees Worked With
Rebecca Nehes
