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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,855 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,855 reviews

October 10, 2024

I walked in and was greeted professionally and warmly . Juan. was the sales person who helped me? I told him exactly what I wanted and he delivered with 10 stars I would refer my friends and my family to y More

by gennylclark64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan and the finance gentlemen. All get top scores. Everyone I saw and didn’t work with we’re all very professional and friendly, Chris Mcgregor
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Oct 10, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Juan provided exceptional service and met all your needs. We appreciate the recommendation, and we look forward to assisting any friends or family you send our way!

October 09, 2024

The dealership was nice and clean. It had a lot of cars on the lot and in the showroom. The waiting area was roomy even though I didn’t wait to long, it was comfortable. More

by conniec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
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Oct 09, 2024 -

Garden Grove Kia responded

Connie, we're glad to hear you enjoyed your visit and found our Garden Grove Kia dealership comfortable. Thanks for the positive feedback!

October 09, 2024

Luis is our go to service person. Took both our Kia cars in at same time (2 appointments scheduled at same time) for maintenance. Great service by all personnel from being to end. More

by Califmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service
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Oct 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis and the team at Garden Grove Kia provided you with excellent service for both of your vehicles. Thank you for choosing us as your go-to spot, we look forward to assisting you in the future!

October 09, 2024

Chris is amazing and the dealership is super helpful and kind! They returned my car better than they had it and were super careful with it More

by carlymoreland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from Kia Service
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Oct 09, 2024 -

Garden Grove Kia responded

Carly - We're delighted to hear that Chris and the team at Garden Grove Kia provided such attentive service! Thank you for sharing your experience, and we're glad your car was returned in excellent condition.

October 09, 2024

Corie (salesman) was great, informative but not pushy. Paul, the finance guy was pleasant and thorough. More

by dpenksaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corie
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Oct 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that Corie and Paul provided a great experience at Garden Grove Kia. Thank you for sharing your positive feedback!

October 08, 2024

Rebecca made the process enjoyable and got me the deal and the car I was looking for. More

by michele.rans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca and Frank
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Oct 08, 2024 -

Garden Grove Kia responded

MIchaele, congrats from us all here at Garden Grove Kia on your new ride! We are happy to hear that Rebecca ensured a smooth buying process. Thank you for leaving us a five-star review!

October 08, 2024

Everything went great workers were friendly great place to take my car for service definitely bring my Kia’s back here for service More

by AALAUGHLIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caeser (juice) service was Luis
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Oct 08, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had a great experience with our friendly team at Garden Grove Kia! We look forward to welcoming your Kia back for future service visits. Thanks for choosing us!

October 08, 2024

Khristina made the process easy, fast, and enjoyable. I have already recommended Khristina and Kia Garden grove to my work colleagues. More

by simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Garden Grove Kia responded

Simon, thank you for recommending Khristina and Garden Grove Kia to your colleagues! We're delighted to hear that the process was smooth and enjoyable. We appreciate your support!

October 08, 2024

Rebecca really took her time demonstrating all the cool unique features on my new Sorrento! More

by ceciliamussen
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez 5 stars
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Oct 08, 2024 -

Garden Grove Kia responded

Congratulations on your new Kia Sorrento! We are delighted that Rebecca was helpful throughout the buying process at Garden Grove Kia. Thanks for your five-star review!

October 08, 2024

Amazing service, very knowledgeable about repairs needed, genuinely care about their customers, only place I will take my vehicle More

by BUTTERFLYKIZZEZX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis in service department
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Oct 08, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had an amazing experience with our team at Garden Grove Kia! Your trust and satisfaction mean the world to us, and we're here whenever your vehicle needs attention. Thank you for choosing us as your go-to service center!

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