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Garden Grove Kia

Garden Grove, CA

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Employees
Reviews
Vehicles
4.7
4,014 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 4,014 reviews

December 03, 2024

Javier S. made our car-buying experience seamless from start to finish. He was incredibly accommodating to all our requests, patiently answering every question More

by Marvin Soriano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
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Dec 03, 2024 -

Garden Grove Kia responded

Marvin, we're delighted to hear that Javier provided such a seamless and stress-free car-buying experience at Garden Grove Kia. Thank you for highlighting his dedication and professionalism - we'll be sure to pass along your kind words!

December 03, 2024

We consistently receive top-notch service. Don’t have to wait long. Everyone displays courtesy and provides expert assistance. More

by kmnbooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 03, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Garden Grove Kia consistently provides top-notch service and expert assistance. We appreciate your support and look forward to serving you again soon!

December 03, 2024

Well I ended up trading my car for a new car, but Luis in Service was awesome earlier in the day when I checked my car in for service. I strongly recommended Kia Garden Grove. More

by Sluggo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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Dec 03, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis provided awesome service during your visit at Garden Grove Kia! Thank you for recommending us, and we hope you're enjoying your new car.

December 02, 2024

Customer service was great. The rep was friendly and knowledgeable. They assisted me right away and hassle free. More

by mary_elizalde22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Dec 03, 2024 -

Garden Grove Kia responded

Mary, we're delighted to hear that you had a hassle-free experience with our team at Garden Grove Kia. Thank you for sharing your positive feedback!

December 02, 2024

Luis at the service center was well organized and very efficient. He kept me informed every step of the way of the status of my vehicle. I was very pleased with not having to wait for help and how quick More

by KORI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Dec 03, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis provided such efficient and organized service at Garden Grove Kia. Keeping you informed and minimizing wait times is our goal, so we're glad your experience reflected that. Thank you for sharing!

December 02, 2024

They were quick and kept in touch with me about my vehicle which I like. More

by jaimeewilkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Garden Grove Kia responded

We're delighted we could deliver an excellent experience! - Garden Grove Kia Team

December 02, 2024

Eric was great! Loaner car was available and made the experience easy. My car is now running much better. More

by Stephanvanasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramirez
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Dec 02, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric and the team at Garden Grove Kia made your experience smooth with a loaner car. Thanks for sharing your positive feedback!

December 01, 2024

Easy, relatively quick process. Trade in was decent to negotiate. We have no negatives to report. More

by np_webber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Miranda
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Dec 03, 2024 -

Garden Grove Kia responded

We are thrilled to hear that you had an easy trade-in experience. Thanks for choosing Garden Grove Kia!

December 01, 2024

My review is based on my repeated service experiences. GG Kia has repeatedly given our family great service. I have been able to drive my 2014 Kia Soul with confidence knowing the warranty was handled by More

by Gary S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Dec 03, 2024 -

Garden Grove Kia responded

Gary, we're delighted to hear that you've consistently had great service experiences with us at Garden Grove Kia. Your recommendation means a lot, and we truly value your trust in our team! Safe travels with your 2014 Kia Soul!

December 01, 2024

First, there was a little haggling, but when I got to the point, they were good about getting to the point and promise to the agreed-upon price hence it is a good dealership More

by victor.alasti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Garden Grove Kia responded

Victor, we're glad to hear that our team at Garden Grove Kia was able to meet your expectations and provide a satisfactory experience. Thank you for sharing your feedback!

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