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Garden Grove Kia
Garden Grove, CA
3,978 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,978 reviews
Verified Customer
November 17, 2024
Best service department I've ever dealt with. Ordered the part's needed and called as soon as they came in. Installed the next day. Straight up guys! They are always willing to help with any issu Ordered the part's needed and called as soon as they came in. Installed the next day. Straight up guys! They are always willing to help with any issues. I'm so glad I got rid of my Dodge and went with a Kia. (Dodge service is horrible) More
by oohdebra
Employees Worked With
Luis Mendoza 5 stars
November 16, 2024
Had a fantastic experience, no pressure and everyone was super nice. Javier and Sam were rockstar salespeople and it felt like working with a friend. super nice. Javier and Sam were rockstar salespeople and it felt like working with a friend. More
by KristyARain
November 15, 2024
Web was great. He explained what was going to happen and the approximate timeframe for completion and all expectations were met. Very pleasant environment to wait f He explained what was going to happen and the approximate timeframe for completion and all expectations were met. Very pleasant environment to wait for my repairs. I was there over 5 hours. More
by majcar
Employees Worked With
Web
November 14, 2024
This was our first leasing experience-- we'd been researching a Kia Sportage for a while and knew it was the right type of vehicle for us, but we didn't know the difference between options. When we c researching a Kia Sportage for a while and knew it was the right type of vehicle for us, but we didn't know the difference between options. When we came to this dealership, Javier was extremely knowledgeable and gave us the space and answers we needed to make the right decision. We couldn't be more excited and happy with our car! Every step of the process was streamlined as we took time to weigh our package options and read the fine print. We're so grateful that Javier was the one walking us through the process. We also got a full run-through of the car's features and functions after signing. Can't say enough good things about this location and Javier's helpfulness! More
by briank
Employees Worked With
Javier
