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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,942 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,942 reviews

September 30, 2025

Waiting time for oil change takes too long even you set an appointment,it doesnt follow the schedule time More

by ayen_003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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Oct 30, 2025 -

Garden Grove Kia responded

We appreciate your feedback and apologize for the long wait during your oil change appointment. We understand how valuable your time is, and we're always looking to improve our scheduling process. If you have any other concerns or suggestions, please feel free to reach out. Thank you, Craig Atchison - Service Manager - 714-823-4949

September 29, 2025

Everyone is so friendly and knowledgeable . We only had to wait a few minutes.. love this place!! More

by magsharp26@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia 5 star
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Oct 01, 2025 -

Garden Grove Kia responded

We are glad to see that our team took care of everything quickly! Thanks for choosing Garden Grove Kia.

September 28, 2025

Herbert of the sales was very knowledgeable and effective in proceeding the business of leasing a Sportage plug in hybrid. More

by inbumsong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herbert
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Sep 30, 2025 -

Garden Grove Kia responded

Congratulations on your Kia Sportage Plug-in Hybrid! Thanks for choosing Garden Grove Kia and for sharing your fond words about Herbert. See you down the road!

September 28, 2025

Sales person Rebecca Nehez very professional & through. Leasing Kia vehicle was an excellent experience. I would give her 10. More

by ayubteledyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez
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Sep 30, 2025 -

Garden Grove Kia responded

We are so lucky to have Rebecca on our team! Thank you for choosing Garden Grove Kia and for sharing your experience with us. Enjoy your new Kia!

September 26, 2025

Honest and upfront pricing - good communication, appreciate service team keeping me in the loop with progress and decision making. More

by alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Sep 29, 2025 -

Garden Grove Kia responded

Alyssa, thank you for highlighting the honest and upfront service you received from our team. We are grateful for your business and we hope to see you again at Garden Grove Kia!

September 26, 2025

I was completely satisfied with the assistance I received from Mitch and look forward to getting his help next time. More

by DMALAMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Levasseur
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Sep 29, 2025 -

Garden Grove Kia responded

We love hearing reviews like this! Thank you for choosing Garden Grove Kia and sharing your experience with Mitch! See you next time!

September 25, 2025

He made everything as an easy transition. He didn’t force me into buying something i didn’t want to More

by jlamer19
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Garden Grove Kia responded

We appreciate the stellar review here at Garden Grove Kia!

September 23, 2025

An overall pleasant experience. I visited the dealership for regular maintenance on my 1 year old EV. I went on a Saturday afternoon, and I found the service area uncrowded. Je More

by sleppert
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 24, 2025 -

Garden Grove Kia responded

We're happy to hear about your fantastic experience with Jeremy and our team at Garden Grove Kia! Your feedback means a lot to us, and we hope to see you again soon. Safe travels!

September 23, 2025

Luis was awesome and very easy to work with. He keep me in the loop! More

by amber45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Sep 24, 2025 -

Garden Grove Kia responded

Thank you for stopping by to leave a wonderful review for Luis and Garden Grove Kia!

September 23, 2025

Christopher was wonderful to work with. I appreciated his genuine help and kind demeanor. Much better experience than at Kia of irvine. More

by selingharapett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in Service Dept
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Sep 24, 2025 -

Garden Grove Kia responded

We're delighted to hear about your positive experience with Christopher at Garden Grove Kia! Thank you for your business and your kind feedback.

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