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Garden Grove Kia
Garden Grove, CA
3,674 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,674 reviews
April 02, 2025
Andrea was helpful and quick to reach out and answer questions. I never felt pressured. I also appreciated Gordon’s helpfulness. questions. I never felt pressured. I also appreciated Gordon’s helpfulness. More
by marjorie.harper
Verified CustomerEmployees Worked With
April 02, 2025
Chad and Juan were absolutely fantastic from start to finish. They were extremely helpful in finding us exactly what we wanted, within the price range we could afford. Both Juan and Chad were a pleasure finish. They were extremely helpful in finding us exactly what we wanted, within the price range we could afford. Both Juan and Chad were a pleasure to deal with. We will definitely deal with Chad again when the time comes! More
by JACKIE HYEPOCK
April 01, 2025
This place has never done us wrong. Both times we've been given a quote online and both times they've held to that exact payment. There's never been any back and forth or hidden anythin Both times we've been given a quote online and both times they've held to that exact payment. There's never been any back and forth or hidden anything. They even matched what Carmax offered us, which took another step out of the equation. I can't recommend this dealership enough! There's a Kia dealership much closer to us, but we'll go out of our way to return to this dealership whenever we're in the market. Thank you Khristina for everything! We were in and out in 90 minutes, and you were incredibly knowledgeable about our vehicle! Plus, you were a blast to talk to! More
by Jason Donahue
Employees Worked With
April 01, 2025
Webb was easy going and very friendly. Did not put any pressure on you to do anything you didnt want to. Just gave you the facts and let you make a decision on your own which I appreciated Did not put any pressure on you to do anything you didnt want to. Just gave you the facts and let you make a decision on your own which I appreciated. I have said it before but this location is 1000 times better than cerritos location!!!! More
by D48duncan
Employees Worked With
WEBB.
April 01, 2025
ET was the best car sales associate I’ve ever bought from. I was almost in disbelief with how helpful and honest he was. I kept waiting for a string attached, but it never came. He was very patient even from. I was almost in disbelief with how helpful and honest he was. I kept waiting for a string attached, but it never came. He was very patient even though we switched up our car choice several times. If I could buy a car from ET every time in the future I would. We’re 100% satisfied with our car purchase. More
by BenSegall
April 01, 2025
I would come back everyone was great. Sam was exceptional and would refer anyone looking for a KIA to see him. Sam was exceptional and would refer anyone looking for a KIA to see him. More
by Ap
March 31, 2025
Cory and Sam were friendly and helpful! I love my new Kia Soul. Thank you both for your excellent customer service and support during my purchase . Dealership is awesome. I love my new Kia Soul. Thank you both for your excellent customer service and support during my purchase . Dealership is awesome. More
by pennyzellman
March 29, 2025
Very fast. Very Professional. Fantastic communication. I'm changing this to my preferred dealership. I'll be using them in the future for additional services. Very Professional. Fantastic communication. I'm changing this to my preferred dealership. I'll be using them in the future for additional services. More
by leverton23
Employees Worked With
Web from the service department
March 29, 2025
Very fast. Very Professional. Fantastic communication. I'm changing this to my preferred dealership. I'll be using them in the future for additional services. Very Professional. Fantastic communication. I'm changing this to my preferred dealership. I'll be using them in the future for additional services. More
by leverton23
Employees Worked With
Web from the service department
