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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,718 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,718 reviews

April 30, 2025

It was easy and the rep who checked me in helped me with a courtesy ride home ! I loved it More

by caro.jimenez2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy fox
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May 01, 2025 -

Garden Grove Kia responded

Caro, thanks for leaving Garden Grove Kia a five-star review! We are happy to hear that you enjoyed the ride!

April 30, 2025

Service was efficient and the Service Representative Web was friendly and explained what would be done during the service and advised me of future needs. I have typically had a good experience at Garden Gro More

by SPARAMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
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May 01, 2025 -

Garden Grove Kia responded

We're delighted to hear that Web provided you with friendly and informative service at Garden Grove Kia. It's great to know you've consistently had positive experiences with us. Thank you for your feedback!

April 30, 2025

Thank you Juan For helping me To find a car for work and The excellent service that you Provide me More

by jes.gar1998
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Campos
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May 01, 2025 -

Garden Grove Kia responded

We're so glad Juan was able to assist you! Thanks for trusting Garden Grove Kia with your business!

April 30, 2025

Legendary experience! Rebecca was awesome. Quick and efficient. Would highly recommend. Will be back in a couple years to see Rebecca for sure! More

by Isaac S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
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May 01, 2025 -

Garden Grove Kia responded

Isaac, we're delighted to hear that Rebecca provided you with a legendary experience at Garden Grove Kia! We look forward to welcoming you back in the future.

April 30, 2025

By far the most amazing, nicest human beings at a car dealership I've met. We weren't rushed, we were asked lots of questions to make us feel comfortable. Coming in with three boys is always stressful bu More

by chelsea010892
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmer Miranda
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Apr 30, 2025 -

Garden Grove Kia responded

Thank you for sharing such a wonderful experience at Garden Grove Kia, Chelsea! We're delighted to hear that our team made the process comfortable and stress-free, especially with three boys in tow. Enjoy your new Kia Carnival Hybrid, and we look forward to welcoming you back when you're ready for another trade-in!

April 29, 2025

One of the best dealerships I have been to, great service all around very satisfied More

by gbecerra7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia Mendez
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Apr 30, 2025 -

Garden Grove Kia responded

Thank you for the fabulous feedback! We hope to see you at Garden Grove Kia down the road.

April 28, 2025

Very poor mechanical skills , unprofessional leadership waste of time use Carson kia for repairs work More

by tn_fonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wed
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April 28, 2025

The process was easy, stress free, and very informational. No pressure at any time and I enjoyed it very much. More

by jcbfire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez
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Apr 28, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia was easy and stress-free! Our team strives to provide a pressure-free environment, so it's great to know you enjoyed the process. Thanks for choosing us!

April 27, 2025

I have to wait around 45 minutes to get the service. Staff explained the service clearly. More

by ceciliaph16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Apr 29, 2025 -

Garden Grove Kia responded

Cecilia, thanks so much for the 4-star review of Garden Grove Kia!

April 26, 2025

Facility in and out very clean and everybody is in a good mood and polite More

by 59ESALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 29, 2025 -

Garden Grove Kia responded

Thank you for the five-star review of Garden Grove Kia!

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