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Garden Grove Kia
Garden Grove, CA
4,001 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,001 reviews
Verified Customer
November 08, 2024
Went to Service department, for a recall, overall, I am satisfied with the service, I would appreciate a better communication, no shuttle service, the use a rideshare for only 5 miles, they need to cover a satisfied with the service, I would appreciate a better communication, no shuttle service, the use a rideshare for only 5 miles, they need to cover a least 10 miles, since they are no more dealers nearby. However, I would definitely use this dealership again. More
by olgazway
Employees Worked With
Web Lesther
November 08, 2024
Dealership was very nice. Friendly staff. Khristina was a huge help and it was a great experience overall. Friendly staff. Khristina was a huge help and it was a great experience overall. More
by Brianna
November 08, 2024
Great people! Especially appreciated all the work that Kristina the the sales person put in. She made the transaction quick and easy. Especially appreciated all the work that Kristina the the sales person put in. She made the transaction quick and easy. More
by tdaniels2250
Employees Worked With
November 07, 2024
It was so nice that you were so kind. It would be nice to have a waiting area where we can leave our services and wait. It would be nice to have a waiting area where we can leave our services and wait. More
by eujean411
November 07, 2024
The most professional team works here. I came to make an appointment for service, but they immediately accepted it and did everything quickly I came to make an appointment for service, but they immediately accepted it and did everything quickly More
by VIKTORPD989
Employees Worked With
Christopher, Chris Mcgregor
November 06, 2024
Cesar and Frank took great care of me! Cesar answered all my questions about the soul and really made sure I was comfortable with all the features before I drove away. Frank really took th Cesar answered all my questions about the soul and really made sure I was comfortable with all the features before I drove away. Frank really took the time and advised me to come back the next day for more bank offers to ensure I had the best finance choice. I really felt comfortable with the whole process. More
by sarahlnavarrette
Employees Worked With
Cesar Hernandez and Frank in finance
