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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

August 13, 2024

Service center is great. Sales is terrible, absolutely no integrity and follow up, not given what was promised More

by mickcc68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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August 13, 2024

Very simple and respectful process from the very first contact with Andrea. Our appointment was on time and she was very friendly and likable. More

by karenjm605
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad Andrea made the process smooth and enjoyable at Garden Grove Kia. We appreciate your support!

August 09, 2024

My Kia service appointment went smoothly and in a timely manner. My representative Efrain was very knowledgeable and a great communicator, overall all a Great Experience. Alfredo More

by ar83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Aug 12, 2024 -

Garden Grove Kia responded

Alfredo, thank you for sharing your positive experience! We're glad to hear Efrain provided excellent service during your visit at Garden Grove Kia. We appreciate the feedback and look forward to serving you again!

August 09, 2024

Great communication from the team, kept me up to date on costs, work needed, and a timeline that they beat. More

by yourtastebuddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - Service department
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Aug 12, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided excellent communication and exceeded your expectations on the timeline. Thanks for sharing your positive experience!

August 09, 2024

This is the most professional and courteous service facility/dealership that I have ever been to. More

by rwood450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
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Aug 12, 2024 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia, and for your business. We are grateful to have you as a customer!

August 08, 2024

Josh, our sales person was great. He was super knowledgeable, accommodating and did not do hardcore pressure sales with us. The dealership had a nice selection and was very pleasant. More

by Erin Caswell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua McCune
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Aug 08, 2024 -

Garden Grove Kia responded

Erin, we're delighted to hear that Josh provided such a positive experience at Garden Grove Kia. Thanks for sharing your feedback!

August 08, 2024

Excellent service. Jeremy was very professional. My first time at this dealer and I will definitely be going back. More

by cwilley.wec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Aug 08, 2024 -

Garden Grove Kia responded

Thank you for the fantastic feedback! We're delighted to hear Jeremy provided excellent service during your visit to Garden Grove Kia. We look forward to welcoming you back in the future!

August 08, 2024

Me brindaron bien servicio y resolvieron mi problema, además me gustó mucho porque me apoyaron en mi idioma español More

by LUCITARODRIGUEZ166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis (service)
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Aug 08, 2024 -

Garden Grove Kia responded

Lucita, nos alegra saber que ha recibido un buen servicio y apoyo en su idioma aquí en Garden Grove Kia. Gracias por compartir su experiencia!

August 07, 2024

Excellent Costumer service. Fast service and are truthful oh the amount of time the service will take. More

by ortpet2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 07, 2024 -

Garden Grove Kia responded

Thank you for the great feedback! We're glad to hear that our team at Garden Grove Kia provided fast and honest service. We appreciate your support!

August 07, 2024

Love this place for sure going to come back staff is friendly and they are quick about it More

by carsinn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some Mexican young guy
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Aug 07, 2024 -

Garden Grove Kia responded

Your support of Garden Grove Kia is much appreciated! Thanks for choosing us for your service needs.

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