Garden Grove Kia

Although the Service representative was very knowledgeable on services requested, one of the services requested was not satisfactory. I set up my appointment to address the trunk latch recall is knowledgeable on services requested, one of the services requested was not satisfactory. I set up my appointment to address the trunk latch recall issue a week prior to my appointment only to arrive and was told the part needed to be ordered. Disappointing, that I was advised to return in 2 days to when the part arrives to fix recall issue. Recommend if the customer set ups an appointment to address a recall issue, the part(s) should be readily available at appointment. More

Web is prompt, knowledgeable, helpful. Resolved our issues as thoroughly and quickly as possible. Happy customers Resolved our issues as thoroughly and quickly as possible. Happy customers More

My experience was great and convenient. They completed the things I went in for and top it off with a car wash. I waited in the customer area and was able to get lost into some personal thi They completed the things I went in for and top it off with a car wash. I waited in the customer area and was able to get lost into some personal things I wanted to complete. I was happy and satisfied it did not take an entire day. More

They kind of mis-lead me with the advertised price and then when the deal was done it was about 5K more but I am happy with my car then when the deal was done it was about 5K more but I am happy with my car More

World class service from real people, no xx and shooting the facts straight. We didn't feel any pressure and the dealership is very nice, well organized. We purchased and leased 2 vehicles and the process w the facts straight. We didn't feel any pressure and the dealership is very nice, well organized. We purchased and leased 2 vehicles and the process was very smooth. Thank you Sam and Javier! More

Service at this Kia dealership is awesome. They went above and beyond the call of duty to ensure our happiness and satisfaction. Service Rep. Chris is a superstar. They went above and beyond the call of duty to ensure our happiness and satisfaction. Service Rep. Chris is a superstar. More

Great customer service. Staff was nice. Luis was very helpful with everything and answered all the questions I needed to know. Staff was nice. Luis was very helpful with everything and answered all the questions I needed to know. More

Mr. Fox was very helpful. I enjoyed my trio to Garden Grove KIA. Thank you. Grove KIA. Thank you. More

This is my favorite dealership! It is quick and easy j literally bought my car in less then two hours , went in for service had the best rep helping me who was the kindest person I It is quick and easy j literally bought my car in less then two hours , went in for service had the best rep helping me who was the kindest person I want say his name was Jeremy something with a J sorry !!! He literally made my experience the best , so kind and made my experience easy as pie. Would definitely recommend this dealership to anyone wanting to buy a car. It was nothing but a great experience. More

Eric was great to work with. Very polite and had great communication to let me know about the progress of the work being done on my vehicle. Very polite and had great communication to let me know about the progress of the work being done on my vehicle. More