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Garden Grove Kia
Garden Grove, CA
3,769 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,769 reviews
July 03, 2024
They helped me with my car and were very nice. I still have to wait for the ordered part to arrive so no service has been done on my car yet. With that being said, when My car was returned, I foun I still have to wait for the ordered part to arrive so no service has been done on my car yet. With that being said, when My car was returned, I found nail clippings on my passenger seat. Thats very unprofessional and just plain disgusting. I have no idea who could’ve done it but I hope it doesn’t happen to anyone else. More
by Alan
Employees Worked With
Luis
Verified CustomerJune 26, 2024
Car shopping can be stressful; but my daughter and I were lucky enough to have Javier Santos help us with our needs and we ended up walking out with two vehicles! Javier is awesome! He took such great care o lucky enough to have Javier Santos help us with our needs and we ended up walking out with two vehicles! Javier is awesome! He took such great care of everything that we felt we left with a new friend as well. More
by hurricaneloca
Employees Worked With
Javier Santos, Paul Park
June 20, 2024
I made an appointment for the weekend. Got there in time and they took me in right away. Great customer service, they washed my car at the end of the service. They have friendly staff as w Got there in time and they took me in right away. Great customer service, they washed my car at the end of the service. They have friendly staff as well. Most definitely going back. More
by ocortez83@icloud.com
Employees Worked With
NA
June 19, 2024
My salesman, Corey, was very helpful & best of all, not pushy! I got the car I wanted, quickly, & at my own pace!! I'd use GG Kia again, whrn I want anothee Kia. pushy! I got the car I wanted, quickly, & at my own pace!! I'd use GG Kia again, whrn I want anothee Kia. More
by ctddfi
Employees Worked With
Corey
June 19, 2024
Christopher was awesome. He explained everything and what I needed done. Got my car taken care of and was out of there quick. Good customer service fast and efficient. Thank He explained everything and what I needed done. Got my car taken care of and was out of there quick. Good customer service fast and efficient. Thank you. More
by tasialauti
Employees Worked With
Christopher
