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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,947 Reviews

1,947 Reviews of Garden Grove Kia - Service Center

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November 08, 2022

Good quick service with Luis. Answered all my questions and got my car out fast. More

by jjahanshahi.re
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendoza
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Nov 08, 2022 -

Garden Grove Kia responded

Thank you for the great review! We appreciate the kind feedback about Luis and hope to see you back again at Garden Grove Kia. Safe travels!

November 08, 2022

It was quick and easy to schedule an appointment. They were very friendly and had my car ready when they said they would. From beginning to end, service team provided great customer service. More

by SONIA.MORRIS317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Nov 08, 2022 -

Garden Grove Kia responded

Thank you for stopping by to leave a wonderful review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Garden Grove Kia! Have a great day!

November 08, 2022

The service is excellent and friendly, the employees treats customers very good with satisfaction gaurentee. More

by mz659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb, Justin Fernandez
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Nov 08, 2022 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia such a wonderful 5-star review! We are thrilled to hear how excellent and friendly your experience was with us. Have a great day and we hope to see you again down the road!

November 08, 2022

Jacob at Kia of Garden Grove took care of my car. They did a Great job! More

by newdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Garden Grove Kia responded

So glad we delivered a 5-star experience! Jacob is a great asset to our team and we feel lucky to have him! We wish you a great rest of your day and hope to see you in the future, from your friends at Garden Grove Kia!

November 08, 2022

Took care of problem. Will tell others about the service I received. Will return there More

by MAGGIEMAE1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept only
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Nov 09, 2022 -

Garden Grove Kia responded

We’re delighted to get your 5-star review, Thanks! We hope to see you in the future!

November 08, 2022

Great services! Everyone was very helpful and friendly and I was pleased with the results of my inspection and repairs. More

by bstevens1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Nov 09, 2022 -

Garden Grove Kia responded

This is what we love to see! Thanks for supporting Garden Grove Kia with your business and stellar review!

November 07, 2022

It is like pulling teeth to get answers from service department. Follow up is poor. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Biggers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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November 03, 2022

Very friendly, Staff explains everything. . that is why I left Huntington Beach Kia. I am glad I chose Garden Grove Kia.. More

by mary_oregel77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Report | Print
Nov 03, 2022 -

Garden Grove Kia responded

Mary, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

November 01, 2022

Check in was quick. They were able to take my car early and was done within an hour. They even fixed another issue I had as well! Thank you for taking care of my car! More

by Linhdo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Report | Print
Nov 01, 2022 -

Garden Grove Kia responded

There is nothing more we love than a happy customer and great feedback! We are pleased the Garden Grove Kia team delivered a great service experience. Safe travels!

October 31, 2022

Everyone was very courteous and polite at the dealership. Even the guy who shuttled me home. It took a little longer than expected but I did have additional work done to my car. I will be returning to have a More

by lmarch73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, shuttle driver (don’t remember his name)
Report | Print
Oct 31, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. We appreciate your patience during your visit and hope to see you back again down the road!

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