Garden Grove Kia - Service Center

Good experience and Alexis was super nice and got my car back to quickly. Overall very happy with my experience at Kia. Great customer service. back to quickly. Overall very happy with my experience at Kia. Great customer service. More

Awesome Customer Service and Informative Michael and Rudy from service were awesome! Rudy was very clear with what was due for service and informed us of the amenities in the customer lounge Michael and Rudy from service were awesome! Rudy was very clear with what was due for service and informed us of the amenities in the customer lounge while we wait. Michael checked in with us once we arrived and informed us about the waiting area and offered us water while we wait. Micheal is very professional, respectful, and informative. More

The staff is great! Alexis Diaz made sure I was updated on all the key points of my vehicle. The service was fast and efficient, given the circumstances we’re living in at the moment. Thank you Garden Gro on all the key points of my vehicle. The service was fast and efficient, given the circumstances we’re living in at the moment. Thank you Garden Grove Kia! More

Very satisfied Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. N Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. Nothing more to say.:) More

I purchased my car at garden grove Kia and been going there ever since to get my car serviced LUIS IS THE BEST no doubt there ever since to get my car serviced LUIS IS THE BEST no doubt More

GREAT Service The service department staff is always friendly and helpful. Luis Mendoza, Alexis and Mike (manager) were the ones that helped with servicing my car, The service department staff is always friendly and helpful. Luis Mendoza, Alexis and Mike (manager) were the ones that helped with servicing my car, checked on the leaking coolant and oil that I recently noticed was happening to the car. Since the job was going to be longer than necessary to wait, they got me a loaner and I was able to go home. This was extremely helpful with my day (esp with the Covid-19 going on). Their office was very clean and they were constantly sanitizing desktops, pens, anything that was being touched. They also had sanitizer hand gel for their customers that went into their servicing office. Thanks, Garden Grove Kia for being very helpful and making sure all your customers are safe and service was done right and each customer was happy. More

Excellent Service Luis was quick to greet me and go over all the service options very thoroughly. They had very good procedures in place to mitigate contact and keep th Luis was quick to greet me and go over all the service options very thoroughly. They had very good procedures in place to mitigate contact and keep their customers at safe social distances. Facility was clean and easy to access. More

Great service overall I felt like they went beyond what others what have done. We had a noise that we've had since getting brakes and rotors done from a family owned busine I felt like they went beyond what others what have done. We had a noise that we've had since getting brakes and rotors done from a family owned business. It's been 3-4 years having that noise and told Kia about it. They made sure it was taken care of after replacing both brakes. As a bonus, we were able to use a coupon that helped during these trying times. Thanks GG of Kia Service Dept!! More

Excellent Alexis Diaz even with social distancing was postive and professional. Informed me of everything that would be done and how long it would take. Thank Alexis Diaz even with social distancing was postive and professional. Informed me of everything that would be done and how long it would take. Thank you Alexis More

Luis is an outstanding employee, He was right on target and really helpful, always looking forward to do business with Him and Kia of Garden Grove. Thank You and really helpful, always looking forward to do business with Him and Kia of Garden Grove. Thank You More