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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,913 Reviews

1,913 Reviews of Garden Grove Kia - Service Center

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November 11, 2021

Excellent service! The place is super clean and comfortable! Luis was great…professional and courteous! Very happy! More

by ogmoflicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Nov 11, 2021 -

Garden Grove Kia responded

We love to see a five-star review! Thank you for sharing with the team at Garden Grove Kia. It is always a pleasure to leave a customer happy. Until next time!

November 11, 2021

I feel like the care has slowly gotten worse and worse, with the goal of upcharging/upselling. I have had an issue with my rear view mirror ever since I’ve gone to this specific Kia dealership. I had to go More

by jtruong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis
Report | Print
November 11, 2021

Kaleb Cutler was a very pleasant and helpful customer service rep. Stayed in touch and kept me updated on the progress of my car. More

by mgmvam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service agent Kaleb Cutler
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Nov 11, 2021 -

Garden Grove Kia responded

It is terrific to hear that Kaleb and the team delivered such a positive experience! Thank you for choosing Garden Grove Kia and for sharing your great review. Drive safely!

November 10, 2021

The young man that helped me .I think his name was Cutler was so nice and professional. Every thing was great. Thank you. More

by Thehappyhair.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cutler
Report | Print
Nov 11, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with Cutler. Drive safely, and we hope to see you back again at Garden Grove Kia!

November 09, 2021

Took my car for service . Craig from service department took care of it quickly and professionally. Ver satisfied with the service I got More

by haszay13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
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Nov 10, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Craig and the Garden Grove Kia team. Drive safely, and we hope to see you back!

November 09, 2021

Luis was very nice and helpful. He took care of our needs and got me into a rental car More

by nicolieb0310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Nov 10, 2021 -

Garden Grove Kia responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Luis. Drive safely, and we hope to see you back at Garden Grove Kia!

November 08, 2021

Luis was awesome! Helped with everything I need, and fast! Other KIA’s in OC just could not or would not help me replace a lock cylinder and Luis and the team got it done in just a couple hours More

by kairendino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Nov 08, 2021 -

Garden Grove Kia responded

It's wonderful to hear that Luis was able to assist with your repairs and provide such a seamless service experience for you. Thank you so much for the kudos and we hope to see you at Garden Grove Kia again next time!

November 08, 2021

Fast response by Luis Mendoza to get my Kia soul in service and out without a long wait More

by davud4u@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Nov 08, 2021 -

Garden Grove Kia responded

We're glad we could get your Kia Soul taken care of swiftly and easily! Thank you for leaving Garden Grove Kia a review - your support means a lot to us. See you next time!

November 06, 2021

We had no issues with the department or individuals that heped us. Good service. Thanks More

by docferdo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
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Nov 07, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

November 05, 2021

Good service department: Luis got my work completed fast and accurately. I could not ask for better service. More

by Billy the average guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Nov 05, 2021 -

Garden Grove Kia responded

It is terrific to hear that Luis and the team took such great care of you during your service! Thank you for choosing Garden Grove Kia and for stopping by to share your five-star feedback. Drive safely until we see you next!

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