Garden Grove Kia - Service Center

my service writer mr. Franklin was quite frankly the nicest person i have met at a dealer. I had a minor concern, he promptly took care of me and i was out in 15 minutes. Franklin was quite frankly the nicest person i have met at a dealer. I had a minor concern, he promptly took care of me and i was out in 15 minutes. This is a GREAT way to keep customers. After a really sad experience at HB Kia this was refreshing. Good job More

This dealership offers good service but is very pricey. And coupons always come in the mail after I’ve already had my car serviced, which is frustrating. And coupons always come in the mail after I’ve already had my car serviced, which is frustrating. More

Great service! Christopher did a wonderful job communicating the services needed. The car was done quickly too. Christopher did a wonderful job communicating the services needed. The car was done quickly too. More

Employees were all very nice and helpful. Waiting room was nice & clean with water available while you wait. Waiting room was nice & clean with water available while you wait. More

I didn't buy my car here because they didn't have a two wheel model in stock but, I read you would service my car anyway. I have a friend who knows the general manager and says he's a great guy. I was very wheel model in stock but, I read you would service my car anyway. I have a friend who knows the general manager and says he's a great guy. I was very pleased the way I was treated by the service staff. I will come back for sure. More

Great customer service, friendly and professional. I was helped as soon as I arrived and was not there waiting for service longer than needed. I was helped as soon as I arrived and was not there waiting for service longer than needed. More

Needless to say they exceeded my expectations. Eric’s professionalism and performance is really unmatched. Eric’s professionalism and performance is really unmatched. More

Not happy it all they were rude to clients , no empathy, no explanation ,and waited 2 hours no explanation ,and waited 2 hours More

Very good customer service. The service writer Web and Service manager were very accomadating to my issues. The service writer Web and Service manager were very accomadating to my issues. More

We consistently receive top-notch service. Don’t have to wait long. Everyone displays courtesy and provides expert assistance. Don’t have to wait long. Everyone displays courtesy and provides expert assistance. More