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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,959 Reviews

1,959 Reviews of Garden Grove Kia - Service Center

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October 26, 2024

Jeremy was great, he answered all my questions and was very helpful. Plus the service was quick! More

by johana.torres49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 28, 2024 -

Garden Grove Kia responded

We are glad to hear that Jeremey provided excellent service. Thanks for choosing Garden Grove Kia!

October 26, 2024

Service was great and they had my car done within an hour which was fantastic since I had to wait in the lounge. However, the lounge was very comfortable! Love the service I get from GG Kia! More

by knjplus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 28, 2024 -

Garden Grove Kia responded

We're delighted to hear that you enjoyed the quick service and comfortable lounge at Garden Grove Kia! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

October 25, 2024

Eric was great and kept me informed the entire time. He provided me with excellent service. More

by LVNNLFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 25, 2024 -

Garden Grove Kia responded

We appreciate these kind words and are ecstatic to know Eric provided excellent service during your visit. Thanks for choosing Garden Grove Kia!

October 25, 2024

Very good service, customer service really friendly, service department guys very helpful,times perfect, in general excellent service More

by fmlacer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 28, 2024 -

Garden Grove Kia responded

We're delighted to hear you had an excellent experience with our team at Garden Grove Kia! Thank you for highlighting the friendly and helpful service. We look forward to serving you in the future!

October 25, 2024

I brought my car in for the ignition recall and suspected oil issue. even though they typically ony do services on Saturday, they still looked at my car. Awesome customer service! They made me feel valued! More

by cheryldulong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Franklin
Oct 28, 2024 -

Garden Grove Kia responded

Cheryl, we're delighted to hear that our team at Garden Grove Kia made you feel valued and provided awesome customer service. Thank you for sharing your experience with us!

October 25, 2024

Great service and customer service it was easy and quick to get my first service for my Kia I went to Kia garden grove best team there More

by rodrigoguillermo1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 25, 2024 -

Garden Grove Kia responded

We're delighted to hear that your first service experience at Garden Grove Kia was smooth and efficient! Our team is committed to providing top-notch customer service, and we're glad you felt well taken care of. Thanks for choosing us!

October 25, 2024

I like the service that they give me for my oil change help me alot More

by karinamartinez4183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar martinez
Oct 25, 2024 -

Garden Grove Kia responded

Karina, we're glad you can count on the Garden Grove Kia team. Thanks for sharing your feedback!

October 25, 2024

My service consultant was Jeremy Fox. Exceeded my expectations and was helpful and accommodating since I did not have a scheduled appointment. Friendly staff, professional, helpful, accom More

by MELANIEVASQUEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Oct 28, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia, Melanie! We're delighted to hear that Jeremy and our team exceeded your expectations. We appreciate the kind words about our service, and we're always here to help whenever you need it!

October 25, 2024

Came in for a scheduled appointment of which Garden Grove were able to assist with multiple procedures. Once arrive was a quick check in and provided me with options while awaited for my service to be More

by Chris T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 28, 2024 -

Garden Grove Kia responded

Chris, we're delighted to hear that your appointment went smoothly and efficiently at Garden Grove Kia. Thank you for sharing your experience with us!

October 24, 2024

Very fast and detailed when it comes to helping you figure out what is wrong with your car and what services will be required the next time around. More

by FERNANDO.MAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher , Justin Fernandez
Oct 24, 2024 -

Garden Grove Kia responded

Fernando, we're delighted to hear that our team at Garden Grove Kia provided you with fast and detailed service. Thank you for your feedback!

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