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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,905 Reviews

1,905 Reviews of Garden Grove Kia - Service Center

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September 16, 2024

Chris was fabulous! I was in and out quickly. He was helpful, informative, and provided great customer service. More

by kcsn08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in the Service department
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for the great feedback! We're glad to hear Chris provided excellent service and made your visit at Garden Grove Kia efficient. Enjoy your new ride!

September 16, 2024

Luis who helped me was great! He was fast and on point! Everything was smooth and I left happy. He is an asset to this dealership! More

by jenkwon70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for the fantastic feedback! We're delighted to hear that Luis provided such efficient and smooth service at Garden Grove Kia. We appreciate your support and hope you're enjoying your new vehicle!

September 15, 2024

They took the time to listen to me and got me through the process quickly More

by dondenwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesthr
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Sep 16, 2024 -

Garden Grove Kia responded

It was our pleasure to assist you. Thank you from all of us here at Garden Grove Kia!

September 13, 2024

They always keep us informed on service. They have been on time with completion of service. What they estimate is always the same when we pick up our vehicle. More

by ljcowgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez
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Sep 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia consistently meets your expectations. Thanks for sharing your positive experience!

September 13, 2024

Eric's customer service is great. Appreciate his listening skills and provide realistic expections on service and time. More

by dvillanueva81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric provided excellent customer service and set realistic expectations for you at Garden Grove Kia. Thanks for sharing your positive experience!

September 13, 2024

I dealt with Jeremy in service. I came in for an oil change and resurface of my rotors. He was fair about the price. I appreciate that. Time was okay considering how busy the More

by maricela1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear Jeremy provided fair pricing and efficient service at Garden Grove Kia. We look forward to seeing you again in 6 months!

September 12, 2024

Very helpful very satisfied will be be my main service provider from now on Helped with the price and service was great More

by NATHANMAGANA002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 13, 2024 -

Garden Grove Kia responded

Nathan, we're delighted to hear that you had a great experience with us at Garden Grove Kia! Thanks for choosing us as your main service provider.

September 12, 2024

They were nice. The waiting area was nice and they had water and snacks. Ok More

by shailacampbell517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 13, 2024 -

Garden Grove Kia responded

Thank you for sharing your great experience with our team at Garden Grove Kia! We appreciate your business!

September 12, 2024

Luis was awesome. Communicated with me well and took good care of my vehicle. I highly recommend him as a service advisor. More

by araluvssm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear Luis provided excellent service and communication at Garden Grove Kia. We appreciate your support!

September 11, 2024

Great customer service and over all experience I am very pleased with your team and Luis and Andrea for helping me in setting up my appointment and taking care of my needs I want to thanks also Craig in the More

by tapulsif23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis in service
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Sep 11, 2024 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that Luis, Andrea, Craig, and Chad provided excellent service at Garden Grove Kia. We appreciate your support and look forward to assisting you in the future!

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