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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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April 24, 2025

Service staff are always informative and kind. Always done in a timely manner. Waiting area is always clean. More

by jhuerta_09
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis & Jeremy
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that our service staff at Garden Grove Kia provided a positive experience. We appreciate your feedback and look forward to serving you again!

April 18, 2025

Chris was extremely helpful in making sure all of my vehicle’s service needs were met in a timely manner. More

by alexanncollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
Apr 19, 2025 -

Garden Grove Kia responded

We're delighted to hear that Chris provided such helpful service at Garden Grove Kia. Thank you for sharing your experience with us!

April 15, 2025

I love taking my car to the Garden Grove Kia- their service is unlike any other! I live over an hour away and I wouldn't trust my car with anyone else, with great service from helpful and kind people l More

by carlymoreland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
Apr 16, 2025 -

Garden Grove Kia responded

We're so pleased to hear that the drive is worth it for you and that our team, especially Web, makes your visits to Garden Grove Kia enjoyable. Thanks for the continued trust and support!

April 12, 2025

Jeremy with the service department was very professional and provided excellent customer service. Kia of GG completed work on my vehicle in a timely manner and communicated with me from start to finish. I More

by malstohor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox - Service Dept
Apr 14, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy and the Garden Grove Kia team provided you with excellent service. It's great to know your vehicle was taken care of efficiently, and we look forward to assisting with any future needs!

April 11, 2025

I was disappointed with the mechanic,he was asked to check the tire pressure, it was not done, he was asked to provide old parts, was missing one. Never had problem before this but now that the maintena More

by rlb723
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mechanic
Apr 22, 2025 -

Garden Grove Kia responded

It's disappointing to hear about your recent experience. We strive for thorough and attentive service, so it's concerning that we missed the mark this time. If you're open to discussing this further and giving us one more chance, please reach out so I can personally assist you. Thank you, Craig Atchison - Service Manager - 714-823-4949

April 10, 2025

Berry good service to the person help an then cine Baco next service thanks so much More

by MARIO0061M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Garden Grove Kia responded

There is nothing better than a great review. Thanks for giving Garden Grove Kia your business!

April 09, 2025

Took great care of my car during the scheduled servicing. On time, courteous and professional. Extraordinary in all aspects. Good value for the price as well. More

by rxdolnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience with Garden Grove Kia was extraordinary and met all your expectations. Thank you for highlighting our team's professionalism and value!

April 09, 2025

Although, family have visited the new location on Harbor Blvd, this was my first experience. Upon my arrival I was greeted with a smile from a young person that informed me that someone would be with me soo More

by Michael Shon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox, Luiz Mendoza
Apr 10, 2025 -

Garden Grove Kia responded

Michael, we're delighted to hear that Jeremy and the Garden Grove Kia team made your visit a pleasant one! It's always nice to see familiar faces like Luiz's. Thank you for choosing us for your Sedona's maintenance needs!

April 05, 2025

Luis is always so very friendly, courteous, and efficient, and above all honest. This is so important to me as I am a senior. Kia from Garden Grove is the best, in service and polite employees. More

by rmr1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 07, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Luis and the team at Garden Grove Kia provided such friendly and honest service. We appreciate your kind words, especially coming from a valued senior customer. We are looking forward to serving you in the future!

April 03, 2025

I went to another Kia Dealership for help and wow, I noticed with this one visit just how great Kia from Garden Grove was. I have only used Garden Grove Kia and I will make sure that continues! Thank yo More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy, erick, Chris
Apr 04, 2025 -

Garden Grove Kia responded

Liz, we're delighted to hear that you had such a positive experience with our team at Garden Grove Kia! Thank you for your kind words and loyalty. We look forward to serving you again in the future!

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