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Garden Grove Kia - Service Center

Garden Grove, CA

4.7
2,033 Reviews

2,033 Reviews of Garden Grove Kia - Service Center

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July 31, 2025

Very satisfied with the service definitely would come back soon thank you so much for everything More

by nietotina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 31, 2025 -

Garden Grove Kia responded

Thanks so much for choosing Garden Grove Kia! We're glad you can count on our team to provide top-notch service.

July 31, 2025

Great dealership and cares about their customers. Andrea and Kenny went above and beyond to get me into the vehicle I wanted. They took care of me and recommend anyone looking for a new car to come K More

by Christian H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny (Finance manger)
Aug 01, 2025 -

Garden Grove Kia responded

Hi Christian, we're happy to hear Andrea and Kenny took such good care of you. Thank you for choosing Garden Grove Kia and for your recommendation! Safe travels in your new car!

July 31, 2025

Web, was very helpful and friendly, he explained to me what was expected to be done on the service of my Sorento. More

by EINARRUIZ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Aug 01, 2025 -

Garden Grove Kia responded

We love to hear that Web provided such helpful and knowledgeable service! Thank you for choosing Garden Grove Kia and for sharing your support. We hope to welcome you back again down the road!

July 31, 2025

Easy scheduling appointment. Plenty of times available. Excellent customer service. No upselling or over charging. Service completed and car washed in a reasonable amount of time More

by reneebill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Aug 01, 2025 -

Garden Grove Kia responded

We really appreciate this strong feedback! Thanks for choosing Garden Grove Kia and highlighting our fast and easy service. We hope you visit us again in the future!

July 31, 2025

I brought my Telluride in for an oil change and to get my tires checked. Web took care of me and checked over my car. He was so helpful and such a gentleman. I want him to help me every time I go in for serv More

by Susanmugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Aug 01, 2025 -

Garden Grove Kia responded

Susan, it makes our day to hear that Web provided such excellent service. Thank you for choosing Garden Grove Kia and sharing your experience. We look forward to serving you again! Safe travels ahead!

Aug 01, 2025 -

Susanmugar responded

Thank you

July 30, 2025

people were friendly and easy to work with. they were efficient and answered all questions I had More

by mperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Garden Grove Kia responded

We are grateful for your business! Thank you for reviewing Garden Grove Kia.

July 30, 2025

Quick and easy service. Web was able to assist me and provided timely communication during the diagnostic procedure. More

by kevinpalmer985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Jul 31, 2025 -

Garden Grove Kia responded

Kevin, we're glad Web and the Garden Grove Kia team delivered a timely service. See you down the road!

July 29, 2025

Jeremy is the best service rep ever . He has you in and out . He’s kind and quick and he is the reason I go to this dealership to get my maintenance done! I know I’ll be in and out and he More

by JESSMILLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Garden Grove Kia responded

We’re so grateful for your five-star review and recommendation! It makes us happy to hear that Jeremy is so quick and kind. We’ll be sure to share this feedback with the whole team! See you next time at Garden Grove Kia!

July 29, 2025

Great costumbre Services, amazing team makes you feel comfortable, they have the knowledge, take care of costumers More

by arandavil_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher
Jul 30, 2025 -

Garden Grove Kia responded

We love to hear this! Thank you for choosing Garden Grove Kia and for sharing your support. See you next time!

July 28, 2025

First time Kia owner and so far all my service visits have gone smooth! Thank you Jeremy for all your help! More

by Ignacio Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Jul 29, 2025 -

Garden Grove Kia responded

Hi Ignacio, welcome to the Kia family! We're happy to hear that Jeremy made your service visits at Garden Grove Kia go smoothly. We look forward to assisting you in the future!

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