Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

Sort by
February 06, 2024

Great service, Chris is a good service writer and quick to get any service that is needed More

by rdemotta81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service writer
Report | Print
Feb 06, 2024 -

Garden Grove Kia responded

We really appreciate you taking the time to leave Chris and Garden Grove Kia this awesome review, thank you!

February 05, 2024

Great customer service by Efrain Very courteous and fast on write up the estimates or repairs More

by valezlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Feb 05, 2024 -

Garden Grove Kia responded

Valezlucas, it's great to hear that Efrain was courteous and quick! Thanks for choosing Garden Grove Kia for your service needs and leaving us a five-star review.

February 05, 2024

I came in for my first oil change. I had make an appointment online but it was not showing in the system. Minh was able to fit me in. Service was fast and Minh was very friendly and he More

by AZABALA217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
Report | Print
Feb 05, 2024 -

Garden Grove Kia responded

We're glad to know that Minh was able to assist you and provide a quick service at Garden Grove Kia, even with the appointment hiccup. Thanks for sharing your experience!

February 01, 2024

Good customer service friendly environment good hospitality safe clean facilities l would recommend this location for all Kia dealers and more More

by mamandonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Justin Fernandez
Report | Print
Feb 01, 2024 -

Garden Grove Kia responded

We appreciate your positive feedback and recommendation! It's great to know you enjoyed our customer service, friendly environment, and clean facilities at Garden Grove Kia. Thanks for choosing us!

February 01, 2024

The windows roll up when they should roll down and the service adviser took that to mean I (a woman with 2 graduate degrees and 15 years working in the car business) don’t know how power windows work, so More

by viana
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
January 30, 2024

Customer service is inconsistent. Sometimes it good and sometimes it’s bad. Not having a loaner car my last visit made my day unbelievably chaotic. More

by rlow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Franklin
Report | Print
January 30, 2024

Call me for recall replacement part. I brought my car to dealer and they said it can completed in 2-3 hours. Then I went to home after 30 mins they called me back and said dont have it i More

by Vu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Minh
Report | Print
January 26, 2024

Excellent service by Michael. It was straightforward and convenient. My favorite part of this Kia service is the “Kia Connect” button in my Telluride. Also, Cory is a big help wit More

by GABBY.INIGUEZ101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Michael, and Car service department , Chris Mcgregor
Report | Print
Jan 27, 2024 -

Garden Grove Kia responded

We're glad to know that Michael and Cory provided excellent service during your visit at Garden Grove Kia! We strive for straightforward, convenient experiences. Enjoy the "Kia Connect" feature in your Telluride!

January 26, 2024

I love garden grove KIA they are always so kind and welcoming and ready to help! More

by smith.briana18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis service department
Report | Print
Jan 26, 2024 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia! We are glad to hear that our team has provided excellent support. We are glad to have you as a client!

January 26, 2024

It was welcoming and was greeted instantly, but there was no coffee in the morning , hopefully there some next time 👍🏽 More

by obitezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Dennis
Report | Print
Jan 29, 2024 -

Garden Grove Kia responded

Thanks for the feedback! We're glad to know you felt welcomed at Garden Grove Kia. Apologies about the coffee, we'll make sure it's ready next time you visit us. Safe travels until then!

1
...
63
64
65
...
194