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Garden State Honda
Clifton, NJ
5,107 Reviews
We have much to offer our NJ Honda customers
You'll love the no pressure sales experience at our dealership. We're one of the NJ Honda dealers whose mission is treat every visitor like an honored guest in our home, but to the Honda customers we serve it is much more than a mission statement. Our New Jersey Honda customers quickly learn that shopping at Garden State Honda means being treated with respect, not having to negotiate or visit multiple New Jersey Honda dealers to get the price you deserve. Being treated like family means giving NYC Honda buyers real price quotes on the Honda they are looking for when they request it. These ways of doing business have helped us stand out from NYC Honda dealers and our NJ Honda customers here in NYC and throughout the entire state of New Jersey choose Garden State Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,107 reviews
August 10, 2021
My time at garden state honda with David was amazing! He was able to take care of me & answer all of my questions. Driving a brand new car thanks to David & Garden state honda!! was able to take care of me & answer all of my questions. Driving a brand new car thanks to David & Garden state honda!! More
by Peraltajefrey
Employees Worked With
August 07, 2021
No pressure at this dealership - they give you a space to think about. They trust the customers. Offered great price, and service by David Russo was by far the best. think about. They trust the customers. Offered great price, and service by David Russo was by far the best. More
by Lakshmi
August 07, 2021
David is very professional, courteous and pleasant. He helped me figure out the best option for me. Dave was patient with entertaining and responding to my questions. And before I left with my new car, h helped me figure out the best option for me. Dave was patient with entertaining and responding to my questions. And before I left with my new car, he explained the different features and helped set up my Bluetooth connection and the car mats. Overall I had a great experience with Garden State Honda and would definitely recommend it to family and friends. More
by buddynbruce
August 07, 2021
David Russo and Julio Cartagena were great to work with. They helped me with my car in an efficient and great to work with today! They helped me with my car in an efficient and great to work with today! More
by Vanessap.sanchez
August 06, 2021
The entire team made it easy for us to purchase our new Honda Passport with ease. Many thanks to David and Elvis for being very professional at their jobs! They are a credit to the dealership! Honda Passport with ease. Many thanks to David and Elvis for being very professional at their jobs! They are a credit to the dealership! More
by Dkievit
August 06, 2021
David was super helpful throughout the process of purchasing this car. He was efficient and personable. I highly recommend you see David at Garden State Honda! purchasing this car. He was efficient and personable. I highly recommend you see David at Garden State Honda! More
by amd
Employees Worked With
August 05, 2021
Unfortunately, I had an unpleasant experience due to the unprofessionalism of Service Advisor Veronica N. Garcia. GSH should not have her representing their company. I had my rear brakes and rotors replaced unprofessionalism of Service Advisor Veronica N. Garcia. GSH should not have her representing their company. I had my rear brakes and rotors replaced. However, I heard a screeching noise. I called on Monday, 8/2/21, at 8:30 am to set up an appointment. I left a message for Veronica and never received a callback. I called back a few more times throughout the day, and finally, I asked the person who answered if I could make an appointment. I arrived 15 mins early to my 11:30 appointment on Thursday, 8/5/21. I explained to Veronica what I was experiencing she asked who worked me the last time I was there. I advised her that she was the one who assisted me. She stated she didn't remember me. At 11:26 am, I receive a text displayed "if I had any questions to reply to, and Veronica would be glad to assist me." I replied at 12:34 and asked, "how much longer would it be?" I received no response. At 1:09 pm, I sent a follow-up text asking, "how much longer would it be?" Again, I received no response. At 1:47 pm, Veronica came to the waiting room and said she received my text, but she was busy and that they were cleaning my brakes and there was a rock stuck between the pad. I said ok and continued to wait. Around 2:00 pm, I was told by Veronica that my vehicle was ready and that she went on a test drive with the technician, and they no longer heard the noise. I leave; as I'm driving, I now hear the same noise not only when I brake but as I'm accelerating. I return and ask to speak to a manager. Veronica walks away and then returns and says all managers are in a meeting. I then ask for the manager's card. She gives me the card of Paul Zellman. She then states that they will reinspect my vehicle. I said to her; you told me you went on the ride with the technician, and neither of you no longer heard the noise, yet as soon as I drive off, I hear the same screeching. She walks away, and I'm on the phone; she then approaches me stated they would have to bleed my brake line. I said to her that this was unacceptable. I was already there for 2.5 hours. Why wasn't it done then? She proceeds to tell me she has been there since 7:30 am. I told her her start time was none of my concern as that is her job. However, I was there as a paying customer for 2.5hours and was told my issue was resolved. Now being told I can't speak to a manager, my brake lines now needed to be flushed when that should've been stated earlier. She then started to stay she wasn't going to be disrespected, and I reminded her that she approached me as I was on the phone and at that point, I would like my vehicle returned to me so that I could leave and that I would follow up with a manager as well as a complaint to Honda's corporate office as I was not about to go back and forth with her and her level of unprofessionalism. She then tells me I can't wait there and my car would be coming from the back. I went back into the waiting room, tried to contact Paul Zellman, and transferred to his voice mail. At 2:42 pm, I sent a text to please return my vehicle to me immediately so that I could leave this establishment. More
by S.
Employees Worked With
Veronica A. Garcia
August 05, 2021
David Russo was very nice and attentive. He showed that he was willing to help out and get me the deal that I was looking for. He also gave me great advice when it came to a few things that i had questions he was willing to help out and get me the deal that I was looking for. He also gave me great advice when it came to a few things that i had questions with. Overall i had an amazing experience with everything that went down for my new car! More
by RyanmXD
July 31, 2021
Exceptional! Our salesmen David was very helpful and informational in sort of a new car. We found the car we wanted at an affordable price so happy! informational in sort of a new car. We found the car we wanted at an affordable price so happy! More
by Vinnylimone
July 30, 2021
We are very satisfied with Dave Russo and Hondas customer service. A customer since 2003. Nearly 20 years of satisfaction. Dave went above and beyond. service. A customer since 2003. Nearly 20 years of satisfaction. Dave went above and beyond. More
by Mikeg1231
