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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,192 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,192 reviews

February 26, 2026

Dan was great. He helped me find exactly what I was looking for. But they wouldn’t give me what I wanted for my trade-in which was only 3000. but other than that a More

by Allie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Gary Rome Kia responded

Thank you for this feedback, Allie. While we're glad that Dan provided you with great customer service, it's disappointing that you didn't have a 5-star experience at our dealership. Thank you for bringing it to our attention. We appreciate your business and hope you enjoy your new vehicle!

February 25, 2026

Great Kayliana was awesome. Great SERVICE. Kayliana was awesome. Great SERVICE. She was great and i appreciate her help. 10/10 service. More

by RAZ.LRH
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Feb 26, 2026 -

Gary Rome Kia responded

Thank you for sharing your experience. We’re delighted Kayliana provided excellent service on your Kia Seltos. We look forward to assisting you again.

February 24, 2026

Extensive repairs Brakes, steering, axels, recall, and other maintenance. Trisden was super helpful both on the phone and in person helping me understand the work and sorting out payment More

by BELLLOON
Recommend Dealer
Yes
Employees Worked With
Trisden
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Feb 24, 2026 -

Gary Rome Kia responded

It’s great to hear your Kia Optima’s brakes, steering, axles, and recall work were handled thoroughly. We’re pleased the process was clear and smooth from start to finish. Thank you for trusting us with your maintenance needs.

February 23, 2026

I bought a new Kia. This dealership wanted to charge me thousands extra for paying cash! So, I financed it to supposedly get the better rate and as soon as the payments More

by Raffy512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Nathan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 23, 2026

Not very pleasurable. I did not have a good experience with the service. I never do. More

by NONE25
Recommend Dealer
No
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Feb 27, 2026 -

Gary Rome Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 21, 2026

It was amazing service The service was amazing I had a great experience, thank you so much I appreciate it I will be coming back ?? More

by JANA_YOSSRY12
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Feb 22, 2026 -

Gary Rome Kia responded

It’s wonderful to hear your service visit for your Kia Forte was so positive. Our team appreciates your feedback and looks forward to welcoming you back.

February 20, 2026

They were professional and courteous. My car got 2 flat tires on Route 91 and they accommodated me and delivered excellent service in a timely manner. More

by KF86JOYCE
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
Report | Print
Feb 20, 2026 -

Gary Rome Kia responded

Thank you for sharing your experience! We’re glad our team could assist you quickly and get you taken care of during a stressful situation. We appreciate your business and look forward to serving you again.

February 19, 2026

D’Angelo was amazing, and kind. He was very knowledgeable, Next time you are at Kia in Enfield ask for him; he will be sure to take excellent care of you. More

by Nmollerlpn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

Gary Rome Kia responded

Thank you for praising D’Angelo’s kindness and expertise. We’re glad he provided excellent care during your new Kia purchase. Feel free to ask for him again on your next visit.

February 17, 2026

It was a pleasure to have. My car serviced. Great customer service service thank you More

by skipandlois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Gary Rome Kia responded

Thank you for sharing your positive experience with our Kia K5 service. We’re glad Trisden and Kayliana provided attentive support and made your visit pleasant. We look forward to serving you again.

February 17, 2026

Services were performed as expected in a timely fashion as I was waiting and did a nice job with a much needed car wash More

by LMGLASS69
Recommend Dealer
Yes
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Feb 18, 2026 -

Gary Rome Kia responded

It’s great to hear your Kia Sorento service was handled promptly while you waited and that the car wash left your vehicle looking refreshed. We look forward to assisting you with any future maintenance.

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