
Gary Rome Kia
Enfield, CT
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was told the car will have complimentary vacuum and wash. None of that was done after the service. The car was very dirty with grime on the wheel that was not there before. Also the driving door nub ca wash. None of that was done after the service. The car was very dirty with grime on the wheel that was not there before. Also the driving door nub cap was off. I thought it was lost. Found it inside the door inside the car. Next time finish everything before calling the costumer to come pick up the car please. More
Everyone was friendly, smart, efficient and welcoming. Will take the other car for emissions testing Will take the other car for emissions testing More
I have a kia sportage with 30,000 miles on it. Also bought the extended warranty. I had an issue with the Air conditioner blowing hot air. Brought it to be serviced after waiting two weeks for a Also bought the extended warranty. I had an issue with the Air conditioner blowing hot air. Brought it to be serviced after waiting two weeks for a loaner car which I still didn't get. They told me Kia wouldn't warranty it because quote there looked to be outside interference. I asked what does that mean? They said the alternator looked to be replaced and the AC line was hitting it. Now don't you think for one it should've never had a alternator problem and two if it did it would've been replaced by Kia. Under warranty....basically I got charged $200 for a car wash. Bunch of idiots over there.......never going there again. And never buying a Kia again..... More
Dan was absolutely amazing, very helpful and nice to deal with. He made the car buying process quick, easy & fun! He was the first car salesman that didn’t talk down to me as a woman buying a car - he answer with. He made the car buying process quick, easy & fun! He was the first car salesman that didn’t talk down to me as a woman buying a car - he answered every question and concern i had. Car was purchased within 24 hours of seeing it, cannot recommend Dan enough! More
D'Angelo was very helpful in working a remote deal with a trade in. He was very courteous and attentive to the sale without being pushy. The team arranged shipping in a timely fashion and all the details wer trade in. He was very courteous and attentive to the sale without being pushy. The team arranged shipping in a timely fashion and all the details were handles. It was very good to have a dealer so willing to work an out of town deal on vehicle that had a very particular set of options. It can be a challengento find dealers that can competently and in a friendly manner work with remote customers and the service was much appreciated. More
Everything was very professional from dropping off my vehicle to getting a call that my vehicle was ready for pick up vehicle to getting a call that my vehicle was ready for pick up More
Had a very good experience there. Very professional. Would not hesitate to go there again. Very professional. Would not hesitate to go there again. More
Justin was a pleasure to work with. Very kind, answered all questions. He met my needs with shopping for the car that was right for me. Very kind, answered all questions. He met my needs with shopping for the car that was right for me. More
Was pleasantly surprised by the bumper to bumper warranty repairs. Didn't expect the trunk seal to be covered. yayyyyy. Hope the window track is surprising also. repairs. Didn't expect the trunk seal to be covered. yayyyyy. Hope the window track is surprising also. More
The service has been great. Any issues that have come up with my newly purchased car have been handled professionally and cordially Any issues that have come up with my newly purchased car have been handled professionally and cordially More