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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,171 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,171 reviews

August 31, 2025

The people I interacted with were all friendly and helpful. It was a little concerning that on the test drive I had to point out there were issues with the brakes even though it had gone through the c More

by bateman.lu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Gary Rome Kia responded

Thank you so much, Lu, for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 30, 2025

While I didn't want to be in the service department at all with my new to me car, the employees were very kind and courteous More

by nikkiloud13
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisden Toccaline
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Sep 01, 2025 -

Gary Rome Kia responded

Thank you so much, Nik, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 29, 2025

Unexpected 15% shop charge! Oil change and tire rotation took an hour and 15 minutes. Not an hour as advertised. Not sure I'll return for service as I can get an oil change and More

by lpelle1
Recommend Dealer
No
Employees Worked With
Kayliana Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Aug 29, 2025 -

Gary Rome Kia responded

Thank you for bringing this to our attention and choosing Gary Rome Kia. Our oil change prices quoted do not include environmental fees and taxes, which are provided upfront at the time of arrival. We do apologize for the delay. We've had a staffing challenge recently with employee illnesses so we do apologize for any inconvenience. We do greatly appreciate your business and hope you will give us another try.

August 25, 2025

They are very professional and courteous. They don't try to up sale. Their wait room is clean and inviting. More

by WAT8865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 23, 2025

Friendly staff. Efficient service. Always gives a clear explanation of what services I need and how much time they’ll need More

by JESSICA.PRICE1827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2025 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 22, 2025

Very rude told us to come get our car Not helpful at all. Terrible experience More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisden Toccaline
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Gary Rome Kia responded

Gwen, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 22, 2025

It is always a pleasure dealing with Gary Rome KIA, and especially Justin! My wife loves the car! More

by TAXIMOMDRIVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Gary Rome Kia responded

Here at Gary Rome Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 22, 2025

All and all a good experience. Hose not installed correctly left car disabled on highway during rush hour.we were told clip malfunctioned(honesty would have been nice here). Had to More

by dadsaq68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Aug 22, 2025 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 20, 2025

Everyone was great to work with, no pressure and straight forward with pricing. No hidden fees or add ons More

by JENNIFERLUTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2025 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 15, 2025

Good expericne over all. Good customer support. Clean facility. Will be coming again. More snacks and drinks ptions More

by Snadeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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