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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,218 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,218 reviews

February 23, 2026

I bought a new Kia. This dealership wanted to charge me thousands extra for paying cash! So, I financed it to supposedly get the better rate and as soon as the payments More

by Raffy512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Nathan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 02, 2026 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 02, 2026 -

Raffy512 responded

The finance manager and the salesman kept telling me to wait at least 3 months before I paid off my balance! What kind of business does this to a person? I think the salesman and the finance guy were making extra on me! Why make me finance it when I wanted to pay the same price for a cash deal? They upped the price if I were to pay cash! I am not impressed and I made sure I paid it off as soon as I got my first payment in the mail. This was last year and I have not recommended this dealership!

Mar 02, 2026 -

Gary Rome Kia responded

We would like to clarify a few details that may be helpful. The purchase price of the vehicle was the same whether you chose to finance or pay cash. The reason we suggested financing was to allow you to qualify for the additional $1,000 incentive through Kia Motor Finance. That incentive is not available on cash purchases. Our intention was simply to help you receive the extra $1,000 in savings. You would have the option to pay off the vehicle at any time after financing, but this structure ensured you did not miss out on that rebate. We apologize if this was not explained clearly during the process. Our goal is always to provide full transparency while helping our customers take advantage of every available savings opportunity.

February 21, 2026

It was amazing service The service was amazing I had a great experience, thank you so much I appreciate it I will be coming back ?? More

by JANA_YOSSRY12
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Feb 22, 2026 -

Gary Rome Kia responded

It’s wonderful to hear your service visit for your Kia Forte was so positive. Our team appreciates your feedback and looks forward to welcoming you back.

February 20, 2026

They were professional and courteous. My car got 2 flat tires on Route 91 and they accommodated me and delivered excellent service in a timely manner. More

by KF86JOYCE
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Feb 20, 2026 -

Gary Rome Kia responded

Thank you for sharing your experience! We’re glad our team could assist you quickly and get you taken care of during a stressful situation. We appreciate your business and look forward to serving you again.

February 19, 2026

D’Angelo was amazing, and kind. He was very knowledgeable, Next time you are at Kia in Enfield ask for him; he will be sure to take excellent care of you. More

by Nmollerlpn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

Gary Rome Kia responded

Thank you for praising D’Angelo’s kindness and expertise. We’re glad he provided excellent care during your new Kia purchase. Feel free to ask for him again on your next visit.

February 17, 2026

Services were performed as expected in a timely fashion as I was waiting and did a nice job with a much needed car wash More

by LMGLASS69
Recommend Dealer
Yes
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Feb 18, 2026 -

Gary Rome Kia responded

It’s great to hear your Kia Sorento service was handled promptly while you waited and that the car wash left your vehicle looking refreshed. We look forward to assisting you with any future maintenance.

February 17, 2026

It was a pleasure to have. My car serviced. Great customer service service thank you More

by skipandlois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Gary Rome Kia responded

Thank you for sharing your positive experience with our Kia K5 service. We’re glad Trisden and Kayliana provided attentive support and made your visit pleasant. We look forward to serving you again.

February 16, 2026

Great experience. The sales team was very knowledgeable and explained all the features of the vehicle. Would highly recommend buying a vehicle here More

by jfontaine361
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Gary Rome Kia responded

It’s fantastic to hear our sales staff guided you through every feature of your new Kia K5 and made the process so smooth. Thank you for taking the time to recommend us. Enjoy your new K5!

February 16, 2026

Great staff Dan was awesome explained my new car inside and out! Dan was great!!! More

by CCHATOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Gary Rome Kia responded

We appreciate you letting us know about your experience. It’s wonderful to hear that Dan guided you through every feature of your new Kia. Please reach out if any questions arise in the future.

February 15, 2026

This is the best experience we have ever had at a dealership. Very satisfied. Staff was extremely nice and helpful. Would definitely use this dealership again. More

by edfoular
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2026 -

Gary Rome Kia responded

We’re thrilled your Ford Ranger purchase was such a positive experience and that our team was friendly and helpful. Thank you for sharing your feedback. We look forward to welcoming you back.

February 14, 2026

Dan was fantastic - easy to work with, answered all our questions and understood our concerns, and made the process as smooth and easy as possible. Couldn’t recommend more highly. Thanks! More

by philip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2026 -

Gary Rome Kia responded

Thank you for sharing your experience with Dan. We’re delighted he made the buying process smooth and addressed all your questions. Enjoy your Sportage Plug-In Hybrid, and we look forward to assisting you again.

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