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Gary Rome Kia

Enfield, CT

4.4
1,171 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,171 reviews

December 25, 2025

Too expensive and not willing to take coupon unless printed Too expensive for oil change tire rotation and not willing to take coupon unless printed More

by Maelagana
Recommend Dealer
No
Dec 30, 2025 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 24, 2025

Once I paid for parts no one communicated with me. I had to leave countless messages and go myself to find out about the status. Then after a delay in parts, having my car for a month, not even a word More

by mikuszewkim
Recommend Dealer
No
Dec 30, 2025 -

Gary Rome Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 23, 2025

They were very easy to work with and responded quickly. I appreciated how easy the process was. More

by CRISTIN.HOYT15
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nathan
Dec 23, 2025 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2025

This dealership provides professional along with personal attention and care. I am very happy I purchased my vehicle from them. More

by MONICAABDULLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisden Toccaline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Tatro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Dec 21, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

December 20, 2025

We have regular service completed at Gary Rome Hyundai (where we bought our 2020 Telluride) and last week during that service appointment, we were told the seal around our oil filter housing was failing a More

by ALEXA.FIORITA
Recommend Dealer
No
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
Dec 30, 2025 -

Gary Rome Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Alexa, and hopefully, we can get to the bottom of this.

December 17, 2025

Women at the service department front desk is very knowledgeable and friendly would highly recommend!! More

by NICHOLASBATISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

December 12, 2025

This is the second vehicle I have purchased from D’Angelo he was kind and informative the process was great! Purchasing my 2019 Hyundai Kona was wonderful experience. Thank you. More

by mmacnaught430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D'Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

December 11, 2025

Prices are not as clear as they should be + very expensive cost of labour. My only recommendation is to give the customer a clear understanding of the cost in total for everything More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayliana Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address the concerns you may have. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.

December 05, 2025

Dan was very knowledgeable and worked to keep the lease within our budget. We were very happy at how quick we were able to sign the lease and get the car on the road. Dan also knew all the ins and outs abo More

by JET2ER
Recommend Dealer
Yes
Employees Worked With
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Fortes
Dec 06, 2025 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

December 04, 2025

D’Angelo Sanchez and the team at Gary Rome Kia provided exceptional assistance with my lease buyout for my 2023 Kia Forte GT Line. D’Angelo was not only courteous but also very knowledgeable, guiding me th More

by CY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Gary Rome Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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