Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gastonia Chrysler Dodge Jeep RAM
Gastonia, NC
4,168 Reviews
Gastonia Chrysler Dodge Jeep Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge, Jeep and Ram vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 2339 East Franklin Blvd to see for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,168 reviews
May 07, 2023
The staff is always friendly and professional. The facility is clean and comfortable. I've never had a problem. The facility is clean and comfortable. I've never had a problem. More
by Chuck
Verified CustomerEmployees Worked With
May 07, 2023
Always a pleasure to take my vehicle to these folks for all of my needs all of my needs More
by Curt30
Employees Worked With
Other Employees :
Jason Johnson, Daniel Thombs, Carlos Ratto, James McElroy, Donte Roberts
May 06, 2023
Every time I go in Van is helpful and keeps me updated on my vehicle. my vehicle. More
by Susan.m.Becker
Employees Worked With
May 05, 2023
Communication was horrible. I will not return for service unless it is related to my last service. My vehicle had to be dropped off and was suppose to be there 2-3 days for a st I will not return for service unless it is related to my last service. My vehicle had to be dropped off and was suppose to be there 2-3 days for a stated repair. It was there 7 days I think, and I had to call more than once for updates and my service person would not call me back. They did something entirely different and at no point reached out to tell me what they were doing. The problem is still not fixed but it is bearable at the moment. More
by normamckee68
May 05, 2023
I think their the best in North Carolina, everyone is knowledgeable about their job, thanks knowledgeable about their job, thanks More
by king85.td
Employees Worked With
May 05, 2023
I tendered a 'qualified recommendation'. Most recently, I asked for three repairs beyond scheduled maintenance. Results? Zero for three. I corrected one of the issues myself and an indep Most recently, I asked for three repairs beyond scheduled maintenance. Results? Zero for three. I corrected one of the issues myself and an independent shop corrected the other two issues. I stopped buying Mopar for the same reasons I stopped buying GM back in the 1980s - forced to perform warranty repairs myself or on my dime. Love the car overall - don't love incompetent dealers. More
by Road Hazard
Employees Worked With
Stephanie Melia
May 05, 2023
He was very friendly. Warned me there would be a wait. Offered to run my vehicle through the car wash Warned me there would be a wait. Offered to run my vehicle through the car wash More
by nikitamiller9498
Employees Worked With
May 04, 2023
Service was good, especially as I had no appointment. Van did a great job getting my vehicle serviced and back to me before I needed to have it. Service work is good as far as I can tell at this point. Van did a great job getting my vehicle serviced and back to me before I needed to have it. Service work is good as far as I can tell at this point. More
by fiberlass
Employees Worked With
May 04, 2023
Answered all my questions about my car. Always picked up the phone in a pleasant tone! Always picked up the phone in a pleasant tone! More
by ahnieyab
Employees Worked With
