Gates Chevrolet of South Bend
South Bend, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very friendly and efficient They took care of everything and I had my truck back in no time and I had my truck back in no time More
Enjoyable, our Salesman was very knowledgeable, friendly & wanted to make sure we got what we wanted and needed. All employees were friendly and helpful, dealership was clean and relaxed. Never once felt & wanted to make sure we got what we wanted and needed. All employees were friendly and helpful, dealership was clean and relaxed. Never once felt that we were pushed into buying a vehicle! More
Not very pleased. I purchased a 2019 Traverse and have had problems with it ever since. It feels like it's pulling something, like I'm pulling a trailer or something. I purchased a 2019 Traverse and have had problems with it ever since. It feels like it's pulling something, like I'm pulling a trailer or something. Also, the brakes squeak, and it's VERY ANNOYING! They said it was moisture in the brakes and that they can't do anything about it. So, I have to drive around with brakes that are sometimes very loud, Sometimes I ease up to a stop to try to prevent the brakes from squeaking so loudly. I'm looking into trading it in. I've responded to feedback before, and I wonder if anyone in authority can help me. More
They take care of their customers i appreciate the friendly and kind they will work with you if needed friendly and kind they will work with you if needed More
I have a 2020 Chevy 3500hd diesel none of the grease zerks was greased on front end zerks was greased on front end More
Gates has always been very professional and courteous. I am generally satisfied with my service, I am generally satisfied with my service, More
The vehicle needed an extra day to repair the stated problems. And it still didn’t start working for another day! The inspection charges are bill padding per AI. I was furious when the truck wasn’t read problems. And it still didn’t start working for another day! The inspection charges are bill padding per AI. I was furious when the truck wasn’t ready as promised. Then Pheonix added the one time good will. That should have taken care of in the first inspection charges. That is above $60 a hour what fair is per AI. More
everything went ok; I didn't have a problem with anything will go there again in the future will go there again in the future More
Very professional the way everyone that I dealt within every way! Was a pleasure doing business with the south side dealership. every way! Was a pleasure doing business with the south side dealership. More
While Gates complete my oil change and normal maintenance without issue, I had them take a look for any leaks on my 2026 vehicle. They said it was 'bone dry,' however, when returning home and letting my car without issue, I had them take a look for any leaks on my 2026 vehicle. They said it was 'bone dry,' however, when returning home and letting my car dry out due to the rainy weather I found that the plastic covering was still wet by the drivers tire. This led me to believe that they didn't look for a leak. I still have a leak and now have to take my car back in to see why and what is leaking. With that I was not happy with all of the service and I was annoyed in finding oily/grease marks on my center console when getting in my car as those were not there when dropping off my car. More


