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Gates GMC Nissan

North Windham, CT

4.9
3,854 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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143 Boston Post Road

North Windham, CT

06256

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Showing 3,854 reviews

October 07, 2021

Awesome Customer Service - Found the GMC SUV we wanted, Great Trade In Value, easy to work with and delivered to our home! More

by AT4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Greene
October 07, 2021

Paul Bacon went above and beyond to make sure that my experience with purchasing a new car was a positive one. He is always willing to answer any question that I have and I feel that I can reach out to h More

by rmgr97007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Very friendly and knowledgeable staff. Limited inventory because of Biden, but they are making the most of what they can get. More

by foxheating
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Laskow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matheus Canido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Greene
October 03, 2021

The store was clean and everyone was very friendly. My salesperson named Martin was fantastic, very friendly and had the answer to every question I had, he put me exactly in the car I was looking for, Mar More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Truax
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2021

Brian was awesome, he was patient and got us exactly what we wanted. And absolutely hilarious. Definitely the life of the party ,he made everything so easy. We love our new car so thank you brian! More

by Karen, Jordan, Marines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McKeown
October 03, 2021

Very accommodating. Willing to go above and beyond to find the vehicle I wanted. Great customer service from the salesman. More

by Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2021

Quick Reliable people at Gates at many levels. SEcond Car to lease from them and not my last. More

by Michael.Hines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Hi Veronica is probably one of the best sales persons I have ever delt with I’ve been in dealerships for 48 years now and hands down she’s the best very friendly and courteous she knows her job very well More

by Parrotheadkid1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Florentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales dept, Veronica Greene
September 29, 2021

Great customer service, attention to detail and follow through. Very professional and efficient in everything they do! More

by Mar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Florentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

Terrible cust service, needed a transmission I was told that they would work up a quote and get back to me on my xxx. That was in February still waiting for a call. I ended up going to another dealer. More

by myke1965
Customer Service
Recommend Dealer
No
Employees Worked With
Mark Miner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Laskow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Gates GMC Nissan responded

We normally have prices at our service desk for GMC and Nissan products. I would need more information of what type of vehicle and your name to pull the repair order to see the diagnosis to see how we failed you. I apologize with Covid causing a lot of issues this year and last we have had many new hurtles to climb. Please feel free to contact me at 860-771-4522. Thank you, Bill Rideout Service Manager

Oct 12, 2021 -

myke1965 responded

Tom had the quote originally done. The prices just needed to be updated and that it would take a few days. It was a 2009 Cadillac xxx

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