92 Reviews of Gates GMC Nissan - Service Center
Exceptional service and sales expertise Went in to have my 2011 GMC Terrain repaired (warranty expired) and came away with a new Nissan Frontier crew cab truck, loaded with amenities and an Went in to have my 2011 GMC Terrain repaired (warranty expired) and came away with a new Nissan Frontier crew cab truck, loaded with amenities and an extended warranty all at a great price. Also a great trade in price for my used Terrain. Sales personnel friendly, attentive and no pressure. Special thanks to Jay Handfield for guiding me to the perfect truck for my special needs. More
Versa Theses guys work so hard for you to get your vehicle. Thank you guys so much for everything. This is my 5th car I bought from gates wouldn't go any we Theses guys work so hard for you to get your vehicle. Thank you guys so much for everything. This is my 5th car I bought from gates wouldn't go any were else More
Service when in doubt I had issue with the service department and out of frustration took to the internet. Fortunately I was contacted by the Services Manager Bill and all I had issue with the service department and out of frustration took to the internet. Fortunately I was contacted by the Services Manager Bill and all my issues were worked out quickly. I regret I had not gone to him first and I would highly recommend using their services department. More
Customer Focused I couldn’t ask for better service. Tom and the team listened to me and immediately addressed my concerns, then ensured I was complete satisfied. The I couldn’t ask for better service. Tom and the team listened to me and immediately addressed my concerns, then ensured I was complete satisfied. They continue to impress and solidify themselves as the “Go To” dealership. More
repeat customers working with Jim Horan was a delight, it became more than buyer/seller relationship. extremely nice, warm young man and made the whole experience a p working with Jim Horan was a delight, it became more than buyer/seller relationship. extremely nice, warm young man and made the whole experience a pleasant one. Will recommend him and Gates to anyone. This is our 4th Nissan Sentra all of which were purchased at Gates, that alone speaks for itself. More
Not Honest Brought my car in for a recall. They kept it a week and gave me no rental car for that time. When I picked up my car the ABS light was on I asked why Brought my car in for a recall. They kept it a week and gave me no rental car for that time. When I picked up my car the ABS light was on I asked why because it wasn't on when I brought it in. They basically called me a liar and wanted to charge me $500 dollars to fix it!! They were working on the brakes near the ABS. My big Concern WHY IF IT WAS ON WHEN I brought it in NOBODY MENTIONED IT TO ME OR TOLD ME ABOUT IT. Service Department has gone WAY DOWN at Gates. They used to be great but not now. More
Very satisfying This is my second vehicle purchased from Gates. The dealership is very well run. The staff is the best I have come across. To sum it up the vehicle I This is my second vehicle purchased from Gates. The dealership is very well run. The staff is the best I have come across. To sum it up the vehicle I replaced was 10 years old. Bought at Gates serviced only at Gates. That confidence over 10 years of experience with them is the reason I purchased from them again. More
Had service and body work performed on my GMC truck. Great service department. Not only did they fix my truck on time as promised, when I picked it up it was meticulously detailed inside and out. Great service department. Not only did they fix my truck on time as promised, when I picked it up it was meticulously detailed inside and out. More
Car service I've been going to Gates for years and am always pleased with the service. The staff is always courteous and friendly. The facility is always nice and I've been going to Gates for years and am always pleased with the service. The staff is always courteous and friendly. The facility is always nice and clean as well. More
Excellent Service! I had my car detailed there recently and everything looks perfect! Care was definitely taken to keep the stickers the family has put in the car in tac I had my car detailed there recently and everything looks perfect! Care was definitely taken to keep the stickers the family has put in the car in tact! More