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Gates GMC Nissan - Service Center

North Windham, CT

4.8
92 Reviews

92 Reviews of Gates GMC Nissan - Service Center

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October 24, 2016

Exceptional service and sales expertise Went in to have my 2011 GMC Terrain repaired (warranty expired) and came away with a new Nissan Frontier crew cab truck, loaded with amenities and an More

by Maureen6279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Handfield
September 30, 2016

Versa Theses guys work so hard for you to get your vehicle. Thank you guys so much for everything. This is my 5th car I bought from gates wouldn't go any we More

by aliciafb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devonte Banks
September 15, 2016

Service when in doubt I had issue with the service department and out of frustration took to the internet. Fortunately I was contacted by the Services Manager Bill and all More

by brad131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill from
July 19, 2016

Customer Focused I couldn’t ask for better service. Tom and the team listened to me and immediately addressed my concerns, then ensured I was complete satisfied. The More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2016

repeat customers working with Jim Horan was a delight, it became more than buyer/seller relationship. extremely nice, warm young man and made the whole experience a p More

by joan and Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanna Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Handfield, Jim Horan
June 03, 2016

Not Honest Brought my car in for a recall. They kept it a week and gave me no rental car for that time. When I picked up my car the ABS light was on I asked why More

by Annette Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeanna Zajaczkowski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of mechanic name. Never spike with him or a Manager
February 15, 2016

Very satisfying This is my second vehicle purchased from Gates. The dealership is very well run. The staff is the best I have come across. To sum it up the vehicle I More

by Fronty16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Handfield
August 31, 2015

Had service and body work performed on my GMC truck. Great service department. Not only did they fix my truck on time as promised, when I picked it up it was meticulously detailed inside and out. More

by jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark, Service advisor
August 27, 2015

Car service I've been going to Gates for years and am always pleased with the service. The staff is always courteous and friendly. The facility is always nice and More

by Gardener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Philips
August 27, 2015

Excellent Service! I had my car detailed there recently and everything looks perfect! Care was definitely taken to keep the stickers the family has put in the car in tac More

by sdunnack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Philips