
Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent Service Department I brought my Nissan Altima in for an oil change on 4-30-19. Pamela took care of everything for me. Kathy came out to see how everything was going. T I brought my Nissan Altima in for an oil change on 4-30-19. Pamela took care of everything for me. Kathy came out to see how everything was going. There's such a friendly professional atmosphere there that I wouldn't go anywhere else. More
Excellent Service I brought my Altima in for a oil change 4/23, absolutely amazing service department team, super friendly staff, clean environment. Way to go guys!  I brought my Altima in for a oil change 4/23, absolutely amazing service department team, super friendly staff, clean environment. Way to go guys! 🙂 More
Great first experience I'd previously gotten my Nissan serviced at another location and did not enjoy the experience. The staff made me feel like an inconvenience. This expe I'd previously gotten my Nissan serviced at another location and did not enjoy the experience. The staff made me feel like an inconvenience. This experience was the complete opposite. I was greeted upon arriving and giving directions on where to leave my car, how to get inside and pricing. Staff was very informative, patient and personable. All of my questions were answered and everyone was very pleasant. I will service my car at this location from now on. More
Excellent people to work with. This was my first experience with this dealership and I am very pleased. They made it quick and concise. Thanks so much for the positive experience. This was my first experience with this dealership and I am very pleased. They made it quick and concise. Thanks so much for the positive experience. More
Purchase of car The sales team was excellent. We worked with Brentley Frost, Scott Witt, and Matt Wells; and each was professional, friendly, and caring. There was The sales team was excellent. We worked with Brentley Frost, Scott Witt, and Matt Wells; and each was professional, friendly, and caring. There was no pressure whatsoever. Overall, a pleasant experience. More
Outstanding service and personable staff. As always, top notch service and professional staff. Cathy has always been a help to me. I appreciate good Christian folks. I will bring my Frontier f As always, top notch service and professional staff. Cathy has always been a help to me. I appreciate good Christian folks. I will bring my Frontier for service again. More
Oil change I’ve been going to Gates Nissan since 2017 for my service on my Altima. And ever time they are friendly and do a wonderful job. I’ve been going to Gates Nissan since 2017 for my service on my Altima. And ever time they are friendly and do a wonderful job. More
Fast, Friendly, Efficient, Knowledgeable Austin helped us upgrade to exactly what we wanted. He was helpful, funny, and cared about what we wanted and not just about the sale. 20/10 recommend Austin helped us upgrade to exactly what we wanted. He was helpful, funny, and cared about what we wanted and not just about the sale. 20/10 recommend. More
Great place, great people,they take time to listen to what you want and work with you..not at pushy. Awesome place will recommend to everyone I know... place, great people,they take time to listen to what you want and work with you..not at pushy. Awesome place will recommend to everyone I know... More
Great salesman Anthony was a great salesman and was a pleasure to work with. He was laid back with no pressure and very friendly. The business manager was easy to wo Anthony was a great salesman and was a pleasure to work with. He was laid back with no pressure and very friendly. The business manager was easy to work with and got me in and out quickly. More