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Gates Nissan

Richmond, KY

5.0
1,095 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,095 reviews

May 01, 2019

Excellent Service Department I brought my Nissan Altima in for an oil change on 4-30-19. Pamela took care of everything for me. Kathy came out to see how everything was going. T More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
May 13, 2019 -

Gates Nissan responded

Kathy and Pamela are outstanding and we're so thankful for them and their genuine attention to our guests. Thank you so much for sharing your service experience, we are very grateful for your kind words and trust in us!

April 24, 2019

Excellent Service I brought my Altima in for a oil change 4/23, absolutely amazing service department team, super friendly staff, clean environment. Way to go guys! &#1 More

by AmandaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
Apr 30, 2019 -

Gates Nissan responded

Thank you Amanda for your awesome feedback! We appreciate your 5-star rating and hope to see you again in for service in the future! Let us know if we can do anything else to assist you in any way!

April 24, 2019

Great first experience I'd previously gotten my Nissan serviced at another location and did not enjoy the experience. The staff made me feel like an inconvenience. This expe More

by lramosf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Gates Nissan responded

Thank you so much for your feedback and 5-start review! We are so glad you had a great experience here at Gates Nissan. We hope every experience you have with us is top notch! We look forward to seeing you again! Let us know if we can do anything else to assist you!

April 22, 2019

Excellent people to work with. This was my first experience with this dealership and I am very pleased. They made it quick and concise. Thanks so much for the positive experience. More

by lakesfh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ennakoa, Austin Mikel
Apr 23, 2019 -

Gates Nissan responded

Thank you so much for your feedback! We greatly appreciate the 5-star rating! If you need anything in the future please let us know!

April 18, 2019

Purchase of car The sales team was excellent. We worked with Brentley Frost, Scott Witt, and Matt Wells; and each was professional, friendly, and caring. There was More

by Steve123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brentley Frost and Matt Wells
Apr 22, 2019 -

Gates Nissan responded

Thank you for the 5 star rating! We are happy to hear that you had a great experience with us!

April 15, 2019

Outstanding service and personable staff. As always, top notch service and professional staff. Cathy has always been a help to me. I appreciate good Christian folks. I will bring my Frontier f More

by McKee Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Gates Nissan responded

Thank you very much for your feedback, Mr. McKee! We are so glad you have had great experiences with us in our service department! Your 5-star rating with us is much appreciated!

April 05, 2019

Oil change I’ve been going to Gates Nissan since 2017 for my service on my Altima. And ever time they are friendly and do a wonderful job. More

by JWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
Apr 08, 2019 -

Gates Nissan responded

We are glad to hear that your service needs were taken care of! Thank you for your great feedback and 5 start review! We so greatly appreciate it!

April 04, 2019

Fast, Friendly, Efficient, Knowledgeable Austin helped us upgrade to exactly what we wanted. He was helpful, funny, and cared about what we wanted and not just about the sale. 20/10 recommend More

by Sophie00Rene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Mikel
Apr 08, 2019 -

Gates Nissan responded

Thank you for your awesome feedback! We are so glad you had a wonderful experience!

April 04, 2019

Great place, great people,they take time to listen to what you want and work with you..not at pushy. Awesome place will recommend to everyone I know... More

by Chelelynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Wilburn, Aly Goodwin
Apr 08, 2019 -

Gates Nissan responded

Thank you so much Chelelynn for your feedback! We appreciate your business!

April 04, 2019

Great salesman Anthony was a great salesman and was a pleasure to work with. He was laid back with no pressure and very friendly. The business manager was easy to wo More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Logan
Apr 08, 2019 -

Gates Nissan responded

Thank you so much Wayne for your business and feedback! We are glad you had a wonderful experience!

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